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rganderton
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Joined 2 years ago
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Telus still refuses to sell us product
Been two weeks now. I need to get phones into our staffs hands. Telus will not sell us equipment or help. Been waiting for a answer for over 2 weeks now. Stilll nothing. Looking at everything else other than telus to get support. What is Telus doing about proper service and simply calling clients so they can purchase more gear ? HELP!Re: Telus refuses to sell us product
So, telus is at it again. I needed a new phone and sim for a new employee. I went down to the telus store and the same result. They cannot do anything about selling SIMs or Phones. They informed me there was an issue with the account. She did give me a sim so that I could activiate it under our Business account. (Even though everyone knows you cannot) I took the sim, an no phone, went back to the office, and tried to activate. Of course you cannot. So, onto the business chat. Long story short, The chat gentleman said "Business services are down, so pretty much screwed" I cannot get a hold of telus business, support, etc. Matter of fact, the Chat gentleman said that I would be contacted by a representative in the next hour. That never happens. (I have the chat logs) What does a business have to do to get proper telus services ? I bought a Rodgers plan just to make due when TELUS fails like this. This is painful and probably illegal in some manner. I have asked this time and time again, but I will ask again. What do we have to do to have a simple business rep ? Please advise soonest. We are considering other options than telus. I would really like to get our employees the equipment they need, but Telus is not interested. Please help. Cheers!Telus business call center harrassing calls
I have been receiving many harassing calls from your Telus Business center. This is a obvious call center and I am tempted to take over your call center. Much like I do when these scam call centers from Pakistan. I take over their systems and shut them down. (Terribly easy to do over cellular) They insist that our services are due. I am looking at the contract right now, and I am correct. Our contract is to 2027, so if it is your call center, they are working on incorrect information. We unsubscribe from all marketing emails and calls from Telus. For obvious reasons. Can we get someone to address this too please ? ThanksTelus refuses to sell us product
So, telus is at it again. I needed a new phone and sim for a new employee. I went down to the telus store and the same result. They cannot do anything about selling SIMs or Phones. They informed me there was an issue with the account. She did give me a sim so that I could activiate it under our Business account. (Even though everyone knows you cannot) I took the sim, an no phone, went back to the office, and tried to activate. Of course you cannot. So, onto the business chat. Long story short, The chat gentleman said "Business services are down, so pretty much screwed" I cannot get a hold of telus business, support, etc. Matter of fact, the Chat gentleman said that I would be contacted by a representative in the next hour. That never happens. (I have the chat logs) What does a business have to do to get proper telus services ? I bought a Rodgers plan just to make due when TELUS fails like this. This is painful and probably illegal in some manner. I have asked this time and time again, but I will ask again. What do we have to do to have a simple business rep ? Please advise soonest. We are considering other options than telus. Cheers!Get sales, support, anybody to call.
I have been trying to submit a callback, support request and much more for months. Telus will simply will not call me. Every support request, every callback fails. I need to manage all our business account(s). Telus is making this very hard and taking money away from us. How can I get telus to call or enter a support request ? This is just one of the many systems that just say. Technical issues. Been going on for years. When will this get fixed so I can get telus to call me ? Please help
