a month ago
So we recently got a whole bunch of Moto G Pure for the business. Decent phones, but Telus has sold them with a 32bit os. (The phone is 64Bit). We need 64 bit to run required applications.
I spoke to Telus reps and they have informed me that Telus does this on purpose to force upgrades.
We have a bunch of these devices that TELUS has provided us that will not work. Selling us a product that will not function correctly.
Can we get a solution for this particular issue ? And no, we do not want to have to buy new phones to replace the brand new phones that TELUS sent us crippled.
a month ago
Hey @rganderton - We would love to help with this. We'll send you a private message to get some help!