Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

New prepaid phone.

My old prepaid phone died. I bought a new phone LG K20 for my prepaid plan. The new phone takes a different SIM card so I cannot just change cards. Unfortunately the sales man could not get the new SIM card number changed on my Telus account. I have ...

peter77 by Neighbour
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Resolved! Shipping during Covid

Anyone know how long it takes before an Item ships? I purchased a phone that was in stock on August 1st and received an email that the order was submitted for shipment two days later. It's been a week since I placed the order. Is anyone else facing s...

IPv6 Benefits?

I have gigabit with the trash can router. Are there any benefits to using IPv6? It's enabled in the router settings but test sites show no IPv6 address available. Before I research the settings are there any benefits now?

Question about the new 20gb $75 Promo

I currently have the Peace of Mind 10gb plan for $75 Peace of Mind - Unlimited nationwide talk, text, and endless data (10GB High Speed) $75.00 10GB High Speed Data Data manager Endless Data - No Data Overages Hotspot up to 10GB Unlimited nationwide ...

Increasing data plan

Hi! Sorry if this was the wrong forum. But I have a question. I currently have a hub and a data plan of 250 Gb which I want to increase to 500 GBs. Do I need to wait till April 5 ( the last day before it resets) to change my plan? I tried changing on...

tiger59 by Neighbour
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iot apn

Im looking for telus iot apn settings, i accidental deleted mine

Wi-fi

I cannot get my BB Classic re connected to the wi-fi.The wi-fi is working.i was able to connect my phone to the wi-fi at the TELUS store on Saturday.The people at the TELUS store were not able to assist me with the problem. ”unable to authenticate ag...

iPhone 11 pro max shipping

I was told 3 then 5 business days. Just confused about shipping times. Also any tips/info for a first time soon to be iPhone owner

Smart hub

I have a smart hub for my Main home. However I need to travel to my summer cabin for work. My question is “why can’t I move my smart hub and still get service. A service I am paying for based on data usage that uses cell towers”. Why does Telus restr...

Dashman by Neighbour
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