Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Have spent 3.5 hours trying to cancel a webstore order

Hi. I placed an order for a phone + line 2 days ago but realized I placed a wrong order and I don’t need it anymore. However, I am having a really hard time trying to cancel it. I must have spent more than 3 hours calling Telus and just waiting to be...

Hk2211 by Neighbour
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Resolved! Webstore @telus and UPS failure

I ordered a ZFold6 512GB because my old phone S22 Ultra was always disconnecting from the Telus network (I tried a SIM and eSim and nothing we working). So I ordered my phone on the webstore. Telus sent it but UPS was late by 3 and half hours so I wa...