User Profile
sassafras
Organizer
Joined 12 months ago
User Widgets
Contributions
Re: Updated Telus app won't open
Yeah, it looks like they merged our posts. Glad you're able to get in as well, telus-iphone-us! Qrs, my phone and browser are saved as trusted devices, so I don't get asked on them anymore. However, I still see where I could get the codes from in the app, should it not be front and center and if using a new device/browser. It's under your name at the top of the app, 'change security settings', 'get verification code'.3.6KViews0likes1CommentRe: Updated Telus app won't open
Same; I actually just created a forum account to post/ask about this as well after not seeing any other posts on it (until now). I think they (hopefully unintentionally) slipped up and excluded iOS 16 support in their latest MyTelus app update on Wednesday. Hopefully we grab the attention of the right people to get this remedied. 🤞11KViews3likes0CommentsRe: Updated Telus app won't open
As the title says, after updating to the latest iOS MyTelus app (4.117.1) yesterday, I can no longer launch the app at all. It flashes white for a second, then crashes/closes. I've deleted, restarted, and redownloaded to the same result. Looking at recent app store reviews, I'm not alone on this. Was this intentional? Does TELUS no longer wish to support older devices running on the latest iOS version available? Or, hopefully, this was an oversight. Please fix this ASAP, or at least roll back temporarily so we can get a working version of the app again!!10KViews2likes2Comments