The wait times to talk to someone about my service are insane! We pay
such large bills yet have to wait over an hour just to talk to someone.
Are they hoping we just get frustrated and give up? Gone are the days
where someone would answer your call w...
I can't seem to get an answer from Telus on this question I have. I
heard that there is a new device that can be put on the telephone /
hydro poles that is replacing the 'tower' for cell service in remote
areas. I want to talk with someone at Telus t...
I am trying to find a booster for my cabin, looking online at the
frequency for 3g and lte. Most of the cheaper boosters I can find in a
dual band are 850/1700 or 850/1900. I want voice and LTE service. The
signal on the roof of the cabin is 4-5 bars...
Hello, Now that both the Pixel 2 and Pixel XL 2 have been announced as
VoLTE compatible, will the first generation Pixel and Pixel XL be added
to the list down the line? I purchased my Pixel XL from TELUS.
Hello everyone! I had my subscription when I was still living in Fort
Mcmurray but I already moved here in Calgary for almost 2 years now. Is
there a way to make my existing number a local Calgary number without
changing it? TIA.
I have left emails at firstname.lastname@example.org and email@example.com and
have also left a voice message at 1-866-488-2709 regarding my issue
where my credit card was charged but no order number/confirmation at the
end of payment (the website gave me a...
My son has a pay and talk phone which was registered through Telus.
After many months of inactivity he reset it due to forgetting his
password. He wants to use it again but it isn't recognizing the network.
I need help to resolve this. SIM card is st...
Ordered phone nov 1. Says it will be delivered in 3-5 days. Nov 6th I
see order status says need more information. So I email with my info,
number, when to call. They don't call, they don't email back. I can't
leave a message or talk to anyone. Worst...