Europe Easy Roam

[birnit]

Can I enable the Europe Easy Roam Pass weeks before I travel and it will only activate when I'm in Europe or do I have to wait to enable it just before our departure for Europe?

[C_Fun]

You can enable the Europe Easy Roam Pass before you travel, and it will only activate once you arrive in Europe and use your device (make a call, send a text, or use data). There's no need to wait until just before departure.

[birnit]

thank you. A Telus chat agent told me otherwise. Didn’t seem to make much sense. 

[birnit]

Will the 30 day charges start the day you enable the service or for the day it is “activated” ?
Birni
Sent from my iPad

[TELUS_Support · Accepted solution]

7-day Passes:  customers have 30 days from activation to use the pass.

14-day Passes: customers have 30 days from activation to start using the pass.

30-day Passes: customers have 45 days from activation to start using the pass.