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Resolved! Constant Telephone Harassment

Every single day, sometimes more than once a day someone calls me from Telus or Telus mobility to tell me about new offers or such. It is horrible harassment, I tell every telemarketer who phones me to NEVER call me again and yet right quick they cal...

F-ingMad by Neighbour
  • 644 Views
  • 5 replies
  • 1 kudos

Stream plus

I recently subscribed to Stream+ and during activation I tried to set up Disney+ as a new subscriber but it didn't work and kept asking for payment. I called Telus support right away and the agent there wasn't much help, she said on Telus' end it was...

Angelica by Neighbour
  • 198 Views
  • 1 replies
  • 0 kudos

I purchased stream+ but it is not showing

I purchased stream+ with my internet a week ago at a discounted rate. It is not showing on my account to activate and I have not received any emails about it. My Telus internet is up and running. I have called in and keep getting into a french call c...

What should I do?

Here's a summary of the situation: 1. I had a number ending with 88802. It was replaced with a number ending with 7846.3. I wanted to move my old number to Telus Business Connect. They said number needs to be active. Last time similar change was done...

heartin by Neighbour
  • 293 Views
  • 3 replies
  • 0 kudos

Europe 30 day Easy Roam Pass

I purchased the 30 day pass while in Europe and used it for 4 days. I returned to Canada for about a week and now I am planning to return to Europe. Counting consecutive days from when the pass was originally purchased, there is still about 15 days l...

hslawner by Neighbour
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Having trouble processing your transfer request

Why am I seeing this message every time I log into my account. I'm not transferring anything. " We're having trouble processing your transfer request. Please call us at 1-877-868-3587 and select 'resolve an issue ' when prompted. I am not transferrin...

Stream+ Disney Plus Asking for Payment

I recently subscribed to Stream+ and during activation I tried to setup Disney+ as a new subscriber however it didn't work and kept asking for payment. I called Telus support right away and the agent there wasn't very helpful, she stated on Telus' en...

Resolved! Roaming in Mexico doesn't work

Same as many other customers, my roaming in Mexico doesn't work, I'm paying way too much for a plan that supposed to work in my travel to Mexico and I have to connect to a WiFi all the time because roaming doesn't work, I tried to restart the phone m...

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