Hi, after logging into my account I can see the promo "Redeem 24 months of Disney+ on us", which is the Disney+ standard plan. After selecting "Add now" it still shows the monthly price as $12.99 plus tax. Can you please help me with this?
Hello, I received an Apple Watch Series 10 (GPS + Cellular) that was purchased directly from Apple Store as a gift during Christmas. Since then, I've been unable to activate the cellular plan through the Apple Watch app despite multiple calls with bo...
Page not available when I click to payment details. Called the help center countless times and they keep tranfereeing me around playing the holding game. Mobility help center no help. Would be a lot faster if I could just do it online. Calling help c...
Hi,I bought a new Koodo sim card with a new number on 4th Jan 2025. Immediately after the sim was made active, I got a mail stating the service is cancelled. I rushed to the store again and they told there is a fraud alert set. They asked me to send ...
How can I file a written complaint gainst Telus
I recently moved to telus and I was offered 2 years of disney+ as part of the promotion. But when I try to redeem it once I login to my telus account it shows a charge of 12.99$ per month. How to fix this.
The solution listed on your website doesn’t work. There is no way to disable easy roam on the My Telus app. i am getting charged 16$ because 1 iMessage automatically sent as a sms. Its got to be the worst feature that exists… im in a country that sel...
Recently I switched my mobility plan from Fido postpaid to Telus prepaid, but something strange happened: - I'm not able to make or receive phone calls, while I'm able to send or receive text messages, from my cell phone, Honor X50i (released in 2023...
Hello, what is the most efficient way to contact about a billing error? My autopay discount is missing and the bot chat thinks I am asking about prepaid and wont connect me to an agent.
I want to change my plan from a prepaid account to a monthly account. I was just wondering how I can do that online using myTelus account
