Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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How do I connect with customer support person.

I recently switched from Bell to Telus for my cell service but am unable to get a "live" customer support person to discuss setting up my voice mail. The automated service line only wants to send me a link to a data base. I have asked the sales perso...

Telus TV

Hello, I used to be able to watch live TV and on demand programs on my tablet and my phone, however for the last year or so, I get a Playback Error message - Your rental has expired or this program is not included in your subscription. Please repurch...

melcgold by Neighbour
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  • 1 replies
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Billing peculiarity

I just got my first bill notification by email. I'm being double-charged. My account has two lines. Each line is being billed at double the plan price. I signed up for the $65 month plan on each line. That's $130. But I'm being billed on each line fo...

JLnlsj by Neighbour
  • 299 Views
  • 3 replies
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Adding mobility plan to account

Hi. I am in MyTelus at the mobile plan page. It says hit "confirm" when I have piced a plan. I have selected a plan but there is no "confirm" button anywhere on the website page. Thank you so much for your assistance.

Asurion Device Care price up - fix this Telus

So this is why customers don't trust Telcos in this country. Asurion gets to unilaterally raise prices - it's explained that it's not a contract, but when you sign a 2 year device contract with Telus, you expect that the price you sign for (collectiv...

qduffy by Neighbour
  • 330 Views
  • 2 replies
  • 1 kudos
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