We have a good-sized business account with Telus - 250+ lines spread across Ontario. We have noticed over the last year or so a major decrease in network speeds. We can have staff in major centres (Toronto, Mississauga, London, Hamilton, Barrie) with...
How do I get to talk to a person.
Well, seven hours of phone calls and three emails with automated responses... I'm at my wits end.No one has listened and understood... Stream+ is not working or not even usable... I can see it under my subscriptions and I can click on manage subscrip...
I currently am using iPhone 15 Pro Max and since I’ve had it which is almost a year I’ve been I’m unable to use a standalone feature. It is greyed out. I’ve been debating whether or not I should be going to a retail store and have them look at it.
I have recently fallen victim to a sophisticated scam in which someone misrepresenting themself as a TELUS Mobility rep convinced me to "switch" from Koodo (where I am a current subscriber) to TELUS with the offer of discounted service and 2 new phon...
Hi, So I think Telus is awesome. I’ve been a customer of theirs for approximately 20 years. When my son turned 11, I added another phone under my name for him to use until 3 weeks or so when he turned 21 and went to a different company. We stay loyal...
I have never subscribed to Koodo services. In early July, one of your third-party agents visited my home and recommended Telus services. He was aware that we were already using Telus internet and had access to our account information. He informed us ...
I feel bad for the Telus reps @ 611 who have to defend Telus' nonsensical customer service, but it doesn't stop me from getting annoyed by the nonsensical-ness. It states clearly on the Telus website that you can turn off Easy Roam. Apparently not. I...
I am looking to switch to stream plus but I already have Disney plus and Amazon paid for, for the year. Do I lose the months I have left remaining on those accounts?
Looking for recommendations on a 5G booster. Since I changed to IPhone 15 I can not get a solid connection to the local tower. thanks
