Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Problem sending email since switch to gmail

I cannot send email but can receive from my iPhone, but can send from a desktop computer. The passwords are correct on the phone and on the desktop. The message says the user name or password is incorrect. Yet the username and the password on the des...

royce by Just Moved In
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Not receiving text messages

I just purchased the Galaxy S21 Plus, and I'm having trouble receiving text messages from my wife's android cell phone while I'm at work. The only way I can receive her messages is if I turn on data. My old Galaxy Grand Prime could send and receive t...

Noddy by Just Moved In
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Telus Hub Question

Yesterday I picked up a telus hub from a Telus retail store. During the sales process I indicated it was for my RV (so obviously not fixed). Today I set it up and once activated got the following email; Thank you for choosing TELUS High Speed Interne...

RichardD by Just Moved In
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Smart Hub Question

I have a Telus smart Hub in my home for internet service. Yesterday i picked up another smart hub in a telus store and told them it was for my RV which most would understand to be a non fixed service. I set up the hub in the RV today and once activat...

RichardD by Just Moved In
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Why my sim card number is invalid

I got the sim card(3in1) like 3 years back, and now i wanna transfer from public mobile to telus and use this sim, but it just shows invalid sim. does the sim card even have expiry date????(couldnt upload a pic it takes forever for no reason)

saiii by Just Moved In
  • 2 replies
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