I was a telus business customer with 4 mobile connections. I had taken devices on "bring back" plan. I had returned 2 devices and kept 2 devices. However, they first charged my credit card for all 4 devices and some additional amounts for which they ...
To I got a response from my post here in the Telus Neighbourhood from Telus but the ‘Reply to’ does not match the sender?? Is this a scam? It’s sent from an email: [email protected] the Reply to email is: bhzof35755.prod|86800f0a|...
Has anyone had a bad/ weird experience with the Telus Store at Londonderry Mall? I’m still waiting the investigation but I’m pretty sure they ran an unauthorized hard credit check after having a perfect payment record with them since 2012 (that I did...
I would like to add one of the subscribers on my mobility account as a Manager but they do not exist in the list of users and are not in the pending list. How do they submit a request so that they show up in the pending list where I can approve?
If I purchase a 30 day Europe Easy Roam Pass can I make call from Canada to Greece or Greece to Canada without incurring roaming charges? Without incurring Long Distance charges? Thanks
I have a 3 lines on my Telus account. We are planning a week in Europe. We are flying Toronto to London for a layover then London to Rome. I just want to clarify some things as I can’t find the info on the website. The 3 of us are in London can we ca...
I am at the Calgary airport heading to the USA. While at the Calgary Airport I received the standard Easyroam text. I normally would only get this text when I landed in the USA. Why did I get the text while still in Canada
I'm half way through my $60 30 day Europe Travel Pass and need to add another 30 days. Can I add it to my account now or do I have to wait until the first one is complete? Thanks
One year ago I called Telus to remove a line that we no longer need. I check my bill and see that they are charging me for the line I asked to be removed one year ago. I don’t even know who is using the line as it’s not me or my partner. I am conside...
I am in Winnipeg, MB I am 3GB into my 350GB 5G+ data plan I don't have wifi and my speeds are showing up around 5.85Mbps(Download) & 13.8Mbps(upload) and hasn't gone higher then 25Mbps for each of those. What's going on I am in the 5G coverage area f...
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