Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Handfull of company phones go straight to voicemail

Hello, we have some company phones that are going directly to voicemail when called. The models are S20 FE, A53 5g and A03s. It is completely sporadic, happens with good and bad signal but happens to the individuals at home and at work. DnD is OFF, C...

BillyLong by Just Moved In
  • 2 replies
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No signal outside the country

I am now in trouble because my TELUS SIM is not receiving any signal since my travel outside Canada (Egypt). I was expecting the roaming to function automatically but this didn't happen. I tried to communicate with TELUS agents through online chat, b...

Mhmd by Just Moved In
  • 2 replies
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Cell tower down in upper squamish

I work upper Squamish BC and cell service is slow for the past two weeks, due to the tower being “down”, I do need my phone while working also being an emergency contact as well, I have heard so many things, apparently “not enough people complaining”...


The Usage Option in MY TELUS Account has not been working for 2 Weeks, I have called in 4 times, no response, I'm Paying for Something That does not Work, very Sad From TELUS,

Darius by Just Moved In
  • 1 replies
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Bad tellus team members

Hello. I had problems due to the negligent work of the employees of the Tellus branch in Edmonton on Kingsway Mall.I will briefly describe the situation. And I will be grateful for advice and help. What to do in this situation.I made an order at the ...

ViZaKo by Just Moved In
  • 1 replies
  • 0 kudos

Improving mobile signal

Rural location, poor Telus signal: I'm not seeing anything recent on this. Anyone know what the options are? There are some extraordinarily expensive third-party options here and here. Looks like Telus still isn't offering anything that provides a mo...

Mada by Friendly Neighbour
  • 3 replies
  • 0 kudos