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qduffy
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Joined 5 years ago
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Asurion Device Care price up - fix this Telus
So this is why customers don't trust Telcos in this country. Asurion gets to unilaterally raise prices - it's explained that it's not a contract, but when you sign a 2 year device contract with Telus, you expect that the price you sign for (collectively including everything) is the price you'll pay. If you have a Bring it Back plan, you want your device protected. I'd like to suggest that anyone with a contract with Telus that includes Asurion device care reduce their payment by the increase amount. Telus customer service will say they can't do anything about it, because Asurion doesn't have a contract with the user and can raise prices unilaterally. Well, Telus CAN do something about it. They can advocate for their customers, or find a provider that won't change prices. This isn't even the amount - it's the principle.874Views1like2Comments