TELUS Neighbourhood

Steve7

I am on a Telus Mobility prepaid plan with an Android 15 phone. Voice signal strength is between 0 and 1 bar. I sometimes can't make a call, and frequently the call cuts in and out. Signal strength is -113 dBm 27 asu. Mobile voice network type i...

Steve7

I have had a prepaid mobility account for several years, always on automatic top-up. Never a problem until this week.I received the usual text message telling me my plan was automatically renewed. Tried to make a call the next day. A recording tel...

Steve7 · 02-14-2024

The app has not updated Standings or scores for 2 weeks.Example: app shows Vancouver Canucks have played 49 games (they have played 54 as of today).Someone else on Reddit reports the same problem.Is the NHL on Optik app working for anyone?

Steve7 · 07-18-2022

I appreciate the option to have support call me back instead of having to wait on the phone.However, the purpose of call back is completely defeated when I receive the call back and then I am immediately put ON HOLD (today 15 minutes, previously over...

Steve7

Update: Tech support called back. The problem is that the Balance Expiration Date was not extending in the Telus system. They said they would advise the back office. Hopefully this is fixed by next month. Waiting to speak to an agent can eat up ...

Steve7

The NHL on Optik app is now up to date. It was a few days behind when I posted, but all is well now. Thanks.

Steve7

NHL on Optik app is not updating the scores or standings (again). Seem to be the same problem as in Feb last season.

Steve7 · 03-12-2024

DruI currently pay for Amazon Prime through Telus. I don't want to view ads. Can I pay the $2.99 surcharge through Telus, or do I cancel my Prime with Telus and subscribe directly with Amazon, or ?

Steve7 · 03-01-2024

Thanks for taking this on -Android build # = UQ1A.240205.002App build number: I was getting sign-in requests from Google Play Services generated from Google Maps, Google Drive, Google Docs. Sometimes upon phone power on, always when opening Maps. I n...

TELUS Neighbourhood

User Statistics

User Activity

Terrible Voice Signal Strength

Prepaid Mobility Automatic top-up is not working

NHL on Optik app is broken

Telus Support Call Back

Re: Prepaid Mobility Automatic top-up is not worki

Re: NHL on Optik App

Re: NHL on Optik App

Re: Amazon Prime Canada to Start Showings Ads ( Scheduled to Start on Jan.

Re: New Google Sign-in and Telus Email