For a variety of reasons, some shows in the Video on Demand (VOD) catalogue may not be up-to-date. If you come across a show that might be missing an episode, you can report it to us. Here's how: Select the discussion board for your TV platform - Opt...
TELUS Home Service Vacation Suspension What is a vacation suspension? It is the ability to temporarily suspend and pause your home services and pay a reduced rate while you're away. Is there a charge? If you have TELUS SmartHome Security, you'll be a...
Home Solutions Payment Options There are many convenient ways to pay your TELUS Home Solutions bill. Here is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill, through your chequing account, ...
The Evolution of Optik TV We're thrilled to introduce a new evolution of Optik TV, with great features and new TV packages! Starting February 7, 2023, the new Optik TV packages have all the entertainment you want while allowing you to customize your ...
Optik TV - Trending Now Feature If you're looking for something new to watch or want to see what's currently popular, then the handy Trending Now feature on Optik TV is just what you need. This feature lets you see the top five most watched programs ...
Known Scams and Fraud List Your privacy and security are of the utmost importance to us. You can count on us to take the necessary measures to protect your information. There can however be some scenarios that are outside of our control: social engin...
Viewing and Changing a Technician Appointment If you have an upcoming scheduled appointment with a TELUS installer/technician that you need to cancel or rebook for a different time, you can log in to your MyTELUS account online to cancel, manage, or ...
NFL on Optik App Did you know that Optik TV has a fantastic NFL app that you can use to help you follow your favourite team throughout the season? Don't have a favourite team? You can still follow the entire league and keep up to date with all the sc...
NHL on Optik App The NHL on Optik app lets you follow your home team throughout the NHL season with standings, schedules, and game/player stats all available in one convenient location. You can access the app at any time within your apps menu by pres...
Stream+ FAQ Stream+ is Canada's first and only premium streaming bundle that lets you enjoy Netflix Premium, Apple TV+, and discovery+ on one single bill for only $28 per month, and it's available to new and existing TELUS Mobility customers. With St...
