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Knowledge base articles

Your Norton Security and VPN services are expiring

  Cyber threats are evolving, and so are we. That’s why we’re retiring our older Norton Security services and introducing our more comprehensive product, TELUS Online Security Powered by NortonLifeLock™ , with all-in-one protection for your devices, ...

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cpantelis by TELUS Team Member
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How to Locate your MAC Address

There may only be a few reasons why you’ll require your device MAC (Media Access Control) address - usually for network configuration or device setup - but we’ll walk you through how to do it on the latest and most common devices. To locate the MAC A...

dru by Community Manager
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Bridge Mode - Using Your Own Router

What Is Bridge Mode? When you sign up for TELUS internet you will receive a device called a gateway - a two-in-one modem & router combo. Bridge mode is a feature that allows a user to shut off the router side of the gateway (i.e. Wi-Fi), and use a 3r...

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ET by Rockstar
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