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Knowledge base articles

Optik TV - Trending Now Feature

Optik TV - Trending Now Feature If you're looking for something new to watch or want to see what's currently popular, then the handy Trending Now feature on Optik TV is just what you need. This feature lets you see the top five most watched programs ...

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A-B by Community Manager
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Known Scams and Fraud List

Known Scams and Fraud List Your privacy and security are of the utmost importance to us. You can count on us to take the necessary measures to protect your information. There can however be some scenarios that are outside of our control: social engin...

A-B by Community Manager
  • 242725 Views
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NHL on Optik App

NHL on Optik App The NHL on Optik app lets you follow your home team throughout the NHL season with standings, schedules, and game/player stats all available in one convenient location. You can access the app at any time within your apps menu by pres...

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A-B by Community Manager
  • 14055 Views
  • 5 comments
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Home Service Solutions

How can we help? Have a question about your internet? Need help ordering that big PPV event? If you've got any issues with your home services, you've come to the right place! We see many similar questions about our services, so we've compiled a handy...

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A-B by Community Manager
  • 10161 Views
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  • 7 kudos

Optik TV - Green Screen Saver

Optik TV - Green Screen Saver Why does my box enter "green screen mode"? Customers will see a green screen saver when their Optik set top box (STB) has been on standby from 4 hours of continuous play with no remote interaction, and when they power do...

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Amyj by Moderator
  • 6572 Views
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Optik TV PVR - Extend Your Recording Time

Recording live events can be unpredictable, and the last thing we want is for you to miss the end of the biggest game of the season just because it went over the scheduled end time. Well, worry no longer...we've got your back. You'll never miss overt...

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A-B by Community Manager
  • 6554 Views
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