Home
Trusted answers and information about Home Services devices and solutions from Neighbourhood contributors and the TELUS team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Knowledge base articles

NHL on Optik App

NHL on Optik App The NHL on Optik app lets you follow your home team throughout the NHL season with standings, schedules, and game/player stats all available in one convenient location. You can access the app at any time within your apps menu by pres...

nhl 1.png
A-B by Community Manager
  • 83 Views
  • 0 comments
  • 0 kudos

Home Service Solutions

How can we help? Have a question about your internet? Need help ordering that big PPV event? If you've got any issues with your home services, you've come to the right place! We see many similar questions about our services, so we've compiled a handy...

TV-purple@48.png Remote-purple@48.png Laptop-purple@48.png Phone-purple@48.png
A-B by Community Manager
  • 2671 Views
  • 0 comments
  • 7 kudos

Optik TV - Green Screen Saver

Optik TV - Green Screen Saver Customers will see a green screen saver when their Optik set top box (STB) has been on standby from 4 hours of continuous play with no remote interaction, and when they power down their PVR/STB. This screen is in place t...

optik-green-screen.png
Amyj by Community Manager
  • 1726 Views
  • 0 comments
  • 2 kudos

Optik TV PVR - Extend Your Recording Time

Recording live events can be unpredictable, and the last thing we want is for you to miss the end of the biggest game of the season just because it went over the scheduled end time. Well, worry no longer...we've got your back. You'll never miss overt...

2.png 3.png 4.png 5.png
A-B by Community Manager
  • 1797 Views
  • 0 comments
  • 3 kudos

TELUS Home Service Vacation Suspension

Planning a road trip? Spending your summer at the lake house? First off...super jealous. Second...we've got you covered with our TELUS Vacation Suspension of Service. What's a vacation suspension? As an alternative to canceling your service(s), you c...

Globe - Lizard.JPG psl_0-1583772525026.jpeg psl_1-1583772547180.jpeg
Scoto by TELUS Employee
  • 55406 Views
  • 1 comments
  • 0 kudos
Top contributors