How to Manage TELUS Home Wi-Fi and Optik TV Parental Controls

Control access to your home network and TV content using TELUS Connect app and Optik TV parental settings.

Wi-Fi Management with TELUS Connect App

Get started with the app:

• Download TELUS Connect from your device's app store
• Log in using your My TELUS credentials

Access control features:

• View and change Wi-Fi password
• Monitor network usage
• Set up guest network access
• Enable parental controls
• Create Wi-Fi schedules
• Pause Wi-Fi instantly for specific devices

Optik TV Parental Controls

Set up basic controls:

• Create a parental PIN
• Configure content restrictions

Manage content access:

• Block specific channels
• Set rating limits
• Filter content by type
• Monitor viewing activity

Additional Security Features

TELUS Wise provides comprehensive digital safety resources:

• Online safety guides
• Family protection tips
• Digital security best practices

Visit TELUS Wise website for detailed information about online safety and security.

When to Contact TELUS

Contact TELUS support if you experience:

• Problems logging into TELUS Connect app
• Non-functioning parental controls
• Need for PIN reset
• Network restrictions not working properly

 

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