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Knowledge base articles

Optik TV - Green Screen Saver

Customers will see a green screen saver when their STB has been on standby from 4 hours of continuous play with no remote interaction and when they power down their PVR/STB. We have put this screen in place to show that the box is in standby. Digital...

optik-green-screen.png
Amyj by Community Manager
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Wi-Fi Troubleshooting

If you’re experiencing connection issues on your wireless home network, here are a few steps to try prior to contacting our technical support team. Check signal strength on devices If you know your wireless network name (SSID), check to see if it is ...

RhoLee by Community Manager
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