Internet & Home Phone
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Home phone bills

Question for TELUS. Are you going to stop sending me the bills? I was charged 200% more than in 2023, and in 2024 my line was disconnected because my monthly payment was not sufficient due to the 200% increase. I didn't even know this because I didn'...

Palilulac by Friendly Neighbour
  • 10 Views
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Pure fibre install in a Media Panel

I am having PureFibre install in my under construction home in Blatchford. There is space in my utility room for the installation. All my Cat 6 lines terminate here and there is a conduit to bring the fibre from the NAP to the utility room. The Telus...

Technicolor NH20T: disable UDP port 123

Hello,I need assistance with my Telus router settings. Could someone guide me on how to navigate to "Access Control Rules" and create a rule to disable UDP port 123 (NTP)? Please ensure that only the source port is set to 123, without specifying a de...

Screenshot 2025-04-26 021208.png
malisai by Just Moved In
  • 31 Views
  • 0 replies
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Wondering if there is a new scam going on?

I recently got a phone call - which I suspect was from a scammers in another country. They knew my name and asked how my Telus service was. Was I happy. There was a conversation and they kept saying because I've been with Telus a long time, they had ...

Pa1N by Neighbour
  • 83 Views
  • 4 replies
  • 1 kudos

Fortnite is Connecting me to the wrong sub servers

So for the passed few months Fortnite is connecting me to San Jose, San Francisco, and Dallas Texas! I have no idea why it’s not connecting me to my own sub server that’s close to me which would be Oregon! I also heard they are adding a Seattle serve...

JTG by Neighbour
  • 45 Views
  • 1 replies
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3 gigabit PureFibre hardware

Hey there, just wondering if anyone can tell me the make and model numbers of all the equipment I'm supposed to get when Telus comes to install their 3 gigabit purefibre service I just signed up for? User manuals maybe? Can't seem to find it anywhere...

hawki by Friendly Neighbour
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  • 0 replies
  • 0 kudos

is AX router needed for 1Gigabit PureFibre ?

Hi, I just upgraded from 150/150(300Mbps) to 1Gb PureFibre , my current Telus device is T3200M (from 2018). When I run speed tests directly from the Telus box , the max I can get is around 350-500 Mbps. Same from My personal devices are equipped with...

Resolved! Internet & Phone sign up

I received a quote from a Telus store emplyee for "4 theme packs, 1 Premium Base landline for $139.75 2 year contract. Would the fee go up after the two years. Is there any trial option? In other words if we weren't satisfied with the service could w...

AllanP by Neighbour
  • 82 Views
  • 3 replies
  • 0 kudos
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