After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Question for TELUS. Are you going to stop sending me the bills? I was charged 200% more than in 2023, and in 2024 my line was disconnected because my monthly payment was not sufficient due to the 200% increase. I didn't even know this because I didn'...
I am having PureFibre install in my under construction home in Blatchford. There is space in my utility room for the installation. All my Cat 6 lines terminate here and there is a conduit to bring the fibre from the NAP to the utility room. The Telus...
I am planning to move from my home soon, I would like to know if I can install the router and home security by myself after notifying Telus the move out and move in date?
Hello,I need assistance with my Telus router settings. Could someone guide me on how to navigate to "Access Control Rules" and create a rule to disable UDP port 123 (NTP)? Please ensure that only the source port is set to 123, without specifying a de...
I recently got a phone call - which I suspect was from a scammers in another country. They knew my name and asked how my Telus service was. Was I happy. There was a conversation and they kept saying because I've been with Telus a long time, they had ...
So for the passed few months Fortnite is connecting me to San Jose, San Francisco, and Dallas Texas! I have no idea why it’s not connecting me to my own sub server that’s close to me which would be Oregon! I also heard they are adding a Seattle serve...
Hey there, just wondering if anyone can tell me the make and model numbers of all the equipment I'm supposed to get when Telus comes to install their 3 gigabit purefibre service I just signed up for? User manuals maybe? Can't seem to find it anywhere...
Hi, I just upgraded from 150/150(300Mbps) to 1Gb PureFibre , my current Telus device is T3200M (from 2018). When I run speed tests directly from the Telus box , the max I can get is around 350-500 Mbps. Same from My personal devices are equipped with...
I had issues with my internet. A technician informed me that the neighborhood didn't have the right equipment for my package. The technician called Support, and the support person suggested keeping me on the same plan despite the lack of fiber. I dis...
I received a quote from a Telus store emplyee for "4 theme packs, 1 Premium Base landline for $139.75 2 year contract. Would the fee go up after the two years. Is there any trial option? In other words if we weren't satisfied with the service could w...
