After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi we are building a new home and wonder how connect to Telus internet service - my neighbor is using Telus so there should service box nearby. Which number should we call re this matter?
Hi, I used to have a Telus Wi-Fi Hub where I had my firewall configured with port forwarding. Where is the port forwarding config on a Telus Network Access Hub (aka the white square box, aka the Technicolor FXA5000)? I can log into the hub at 192.168...
Hi everyone,I am looking for an email address to send my photos and complaint about the poor remediation done on my property after the pure fibre team pulled lines into our neighbourhood. Does anyone have an email or specific contact info for dealing...
Is it possible to connect a different modem to my fiber terminal and still get my telus connection?
Has anyone else encountered the horrible customer service with these pure fibre installations? Telus broke one of my sprinkler heads and ruined multiple patches of my lawn. I have been trying to get restitution for about a month and have opened multi...
I upgrade my PureFiber 75 internet plan last Thursday evening to PureFiber 500. I got an email confirmation of my order the next day, but no information as to how long I need to wait to see the upgrade in D/U speeds, or if a technician visit is even ...
Hello,I'm trying to set up wifi guest account but it drops the connection every 10 minutes. I didn't find any properties to remove time limitations. My regular WiFi works just fine. Please help to fix it.Thanks
When Telus fibre was installed last year on my street my front lawn was dug up. It still is a disaster and I can not get a response .
I have tried to get this upgrade for 3 weeks now going on 4 and still can't seem to get it. After approx 9hrs on the phone, multiple calls to the call center and managers we still are no where, 3 last minute canceled appointments, Constant circle of ...
Hello, I had Telus PureFibre Gigabit Internet installed last month. How do I configure port forwarding and control the DHCP IP range on the Technicolor EWH1350TLU? What are the login credentials for the network access hub NH20T? Thanks.
