Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Equipment retrun

I returned my internet equipment about a month ago, following the instructions. I tracked the item today, and it still shows as 'Out for Delivery.' I checked with Canada Post, and they said that for large companies like Telus, if they don’t scan the ...

whlee27 by Just Moved In
  • 41 Views
  • 3 replies
  • 0 kudos

New home 14 ethernet ports + 6 PoE devices

I will be moving to a new home next year and it will have 14 ethernet ports and 6 PoE devices. Do I need to be looking into running my own switch outside of the communications panel to support all 14 ethernet ports? I know I need something like this ...

Port Forwarding with NH20T

Im trying to play a game with my brother (specifically Call of Duty: Modern Warfare III and Warzone). Previously when we were with Shaw, we can connect and play the game together at the same time with no special setting changes. However, after switch...

Telus refusing service

I moved to new address/home. Telus said there is optical fibre and will run one and it can be done but just need hook up outside connection. Been waiting for internet since June for our house. Our house is under the availability for internet for opti...

Internet

I have recently had a new internet box installed to help fix our issue with laggy/slow internet well now my Xbox’s aren’t connecting properly so we can watch movies or do all that but we can not play online multiplayer games on the consoles. Have tri...

Dom12 by Neighbour
  • 77 Views
  • 0 replies
  • 0 kudos

Questionable fibre installation

I was digging up the side of my house to install a gravel driveway/pad. I was surprised when I encountered orange conduit only inches below the ground level. I worked to expose the line and wonder why it is routed like this? The conduit was scored bu...

1000001364.jpg PSX_20240906_224515.jpg 1000001359.jpg

Customer support

Telus has known about the extremely long waits on the phone for many years! Telus, why have you not fixed this issue? Waiting now for 45 min. No call back offer was given. I want better access to a live agent!!!!!!!!

Math is hard...

PLAN COST- $130+$20= $150-$5-$20-$20= $105SO... the number Telus gives me is $20 more for lack of math? TELUS Internet New $125.00 /mo. PureFibre Internet Gigabit$130.001. Unlimited Data Usage$20.00 /mo.Customer Equipment2. TELUS Wi-Fi HubIncludedDis...

Jander by Neighbour
  • 147 Views
  • 2 replies
  • 0 kudos
Trending tags
Friendliest neighbours