After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
The Connect App no longer works. It says, "You need to be on your home Wi-Fi and enter your admin password to proceed. Please ensure you're connected to your Wi-Fi and reopen the app to try again" Well...... I have rebooted my ONTFactory Rest my Wifi...
I had a really frustrating experience with Telus recently. I signed up for internet at my new home and was promised it would be installed by November 21. They even scheduled a technician to come and set everything up.But just one day before the insta...
I have a Mac mini M2 Pro with WiFi 6e capability. I have Pure Fibre 300 plan which gives me 300 mbps when plugged in directly to the MT3200M modem via Ethernet. However my mac mini is in our basement and I get very poor speeds using wireless WiFi, ma...
I debated about posting this, but it should be known.Some may remember my post HERE. I had a city garbage truck snag the fibre line to my home, and it resulted in a week long frustration-fest with no service. Come the 8th of this month, I open my ebi...
Telus Accidentally Deleted my Account. All my Home Services
Hi!I'm currently outside country already moved out, and have returned my internet device via package mail sent back.And I'm trying to cancel my internet service, I haven't used any of your service but has been charged last month too.I'm simply trying...
Our internet usage has not increased, and we have canceled AMD and Sports TV channels. Yet, our account is over 22% more expensive than last year. As long-standing customers, we want to understand why we must repeatedly ask Telus the same question.Th...
I tried moving my address for service today. The move will take place later this week. I also upgraded my service. The "Loyalty Team" said I was good to go for that date and then we hung up. My internet at my current address is now turned off at my c...
Landline is FINALLY working, but after three rings goes to Telus voicemail. It needs to be at least 7 but I would prefer if Telus voicemail didn't pick up at all and it went to the physical phone voicemail. How does one do that?
