Internet & Home Phone
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Upsold and misled

Due to a family illness I have to move countries. Being an expat and sceptical of signing long contracts when I was offered a deal from Telus I asked the rep what would happen if I was moving country whether I’d be charged cancellation fees and force...

Dan_ by Neighbour
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Is this a scam (Telus pop-up window)?

While on Facebook, a pop-up window came up saying that as a long time Telus customer I had been selected to receive a prize and that I had 1 minute and 30 seconds to answer questions about our equipment. I shut the window fearing it was a scam, but t...

JandJ by Neighbour
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  • 1 replies
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Damaged undergound cable

We have lived in this townhouse for over a year and just over the last month or two we have started having trouble with our internet. We have the older modem with the 2 DSL cables on it and DSL 2 flashes almost constantly or turns off completely. We ...

Telus Charging me for a service I don't have

Hi,I canceled all my Telus services Jan 17th. I have an email to prove it. Now Telus is billing me and still and wants me to pay for 1 and half months I never even had their service hooked up to my house. I have been a customer for over 30 years and ...

Calendar

Received your 2025 Calendar earlier this week. As usual...the pics are fantastic! The pics always bring a smile.Love the history lesson on how our technology has advanced over time.If I may make a suggestion...you start the calendar off with December...

Question Regarding Fibre Installation in a Condo

Hello, I had a Telus technician come by my condo today to install fibre internet as I am receiving mail that it is now available for my building and area. They had even successfully installed it in neighboring units (or condo blocks). After running s...

No Way to Cancel Unwanted Services

I was paying 95/mo ($10 extra because I returned their Optik box) and I just got a bill for $175 out of the blue. All I wanted to begin with, was internet, nothing else, not even essentials. I've spent days on hold, trying to get to someone to talk t...

Remmy by Neighbour
  • 80 Views
  • 2 replies
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