After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have been Telus customer over 22 years. CAN TELUS HAVE A SPECIFIC AGENT CONTACT ME BY EMAIL? It is so excruciatingly difficult to resolve anything with Telus. I spent hours after hours on the phone and when finally ONE agent could help me properly,...
I called Telus a few months ago because my internet bill was getting ridiculously high. I was paying almost double what some people in my family were paying, and they had more services than just internet. I eventually made it to the loyalty customer ...
My Telus Connect app does not recognize that I'm on my home network, nor does it recognize my 2 boosters. I try to add the boosters but it circles back to the same problem, saying I need to be connected to my home WiFi network (which I already am - v...
For all the Telus Tech Support agents who are skeptical that I do not have cell reception at my computer, please speak with their onsite technician who could register my new modem without standing 30 feet outside the house, down the gravel path, into...
At 6 pm every single night - our internet on our iPad keeps cutting out, all night. At first I thought it was the iPad, but we have 5 iPads and it happens on every one of them. Regardless, I have reset all settings and also reset internet settings an...
Is it possible to add another modem to my telus account that have that modem operating at a long-term care home where my dad is living? the fraser health wifi at his long-term care home is insufficient and he needs his own modem so that his Roku smar...
i complain and you take down my post? wheres it at?
I have had PureFibre 3 Gigabit Internet for some time and am not able to get more than 1.3 GB speed when connected directly to the fibre 10G port. Calling technical service I was told that this is the best I can expect out of the PureFibre 3 Gigabit ...
I just upgraded from the 1 to 3Gbps internet plan due to the black Friday deals and my existing discount terms going away. The Telus technician replaced the Actiontec T3200/Alcatel-Lucent ONT equipment with an Arcadyan NH20A Network access hub and a ...
Back at the beginning of November signed up for some new Telus services. Among the new services I signed up for, Stream+ was one of them. I received the "trial" but have not been able to use it or access it at all. Where my subscriptions should be sh...
