After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Plan on removing the TELUS MODEM and connect the FIBRE directly in my UDM (Gateway) as I prefer not to bridge the NAH.Can I just disconnect the XGSPON installed in the TELUS NAH and connect it to my UDM SFP+ port?At least I could get the full 3G to t...
We had home services with Telus for a few years in Alberta. After moving abroad in the fall, we noticed that we hadn't yet cancelled our Internet services. We called to cancel services and the agent was very friendly and mentioned we needed to pay a ...
I started a new service and was sent to new Internet boxes. I’ve decided not to proceed any further and I would like to return them how and where do I return these new Internet boxes? never used, never opened
Hi - I renewed my TELUS home services Dec 31, 2024, and in the service agreement, it included a number of discounts that compelled me to stay with TELUS for another two years (specifically it was 3 "TTV 24 MO Equipment Discounts" of $10) and good til...
It's looks like this scammer is not using automated dialers as they got past Call Control. They offered 30% off my bill. I asked where they were calling from and they said Vancouver. Area code 437 is not Vancouver. I asked what my account number was ...
I’ve been trying to see what devices are connected to our wifi, change the name and password or even just try and see what the connect app offers with our wifi. I’ve tried rebooting it deleting the app and reinstalling it and even restarting my phone...
The cabinet in my home where the network access hub is installed, is a total mess of cables. I can barely get the cover on. Telus left it like this after installation. Can I get them to come back and tidy this up and get rid of the mess of excess cab...
I live in calgary and my internet is down since morning . Its is showing outage in calgary but not in my area where i live. How to contact telus customer service representative. Thankyou
I received a call this morning from (778) 262-2077; the Caller ID said "TELUS LOYALTY". The man on the phone, who identified himself as Nadeem, knew the details of my internet plan with Telus, such as the plan type and my monthly fees. He offered me ...
I use Telus Smart Hub Rural for my cabin internet. No issues for months now. Today I decided that I would use the Telus connect app to enable so profiles for my kids to limit the internet usage. I did this. After I did this, Both of my fire sticks wo...
