After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
@TELUS_Support Telus offers the worst customer support service I have experienced so far. I really wish I hadn't signed up with Telus for my mobility and home services. Spoke to customer service about missing porting credits ($30/month for 12 months)...
Hi, I have tried everything offered on the Telus self-help site to restore my wifi network but it still won't work. It's not my devices, it's the network itself. Can anyone help?
Why does when porting a landline from TELUS local landline numbers that call the ported number get a "this number is disconnected" message yet when calling from a cell or outside the the local exchange the numbers can connect
My voicemail on my ll is no longer working. I have to contact telus and I am so frustrated. The AI bot thing makes me insane and then I ask for an agent and of course the wait is ridiculous and why is the NO CALL BACK OPTION! They used to have it. Wh...
4 weeks ago I contacted you to try and renew my internet plan as I was finishing on my 2 yr deal. At the same time I was interested in setting up a new VOIP services a new cell phone plan. I contacted Business as I am thinking of setting up a home of...
I wanted to move my router to my room so I could connect my desktop directly to it with a cable, but as far as I can tell, only one wall jack is active at a time for DSL. Is there a simple way to swap it myself, or should I contact a professional? I ...
I want to create a second network on my home internet. From what I've learned TELUS provides 2 external IP addresses with there home internet plans. This seems to be the simplest solution for setting up a separate network on the second IP. I am new t...
Right now my cell phone stopped connecting to the telus network. As a result it has taken me a 45 to sift through the ai gate keepers prompt's just to speak to a real person, all while telus ai tries everything to not allow me to speak to a real pers...
Location: West side Pipeline Road north of Lincoln Ave in Coquitlam BCThis graffiti has been on your utility boxes for at least 2 years. During this time I have reported it to both Telus employees on site and phone support a number of times. I am req...
Hi. I was offered to get a purefiber connection on August 2023. Agreed and the fiber connection was installed on the box outside my place by the fiber team. Day, months has passed and more than 15 technician tried to attempt to connect it inside my h...
