Internet & Home Phone
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Fibre speeds, Langford BC

I'm a resident of Langford, BC, and I'm interested in any updates regarding potential speed enhancements to TELUS's PureFibre internet service in our area. Specifically, are there plans to increase speeds to 5 Gbps or higher?Back in June of last year...

Mitt_JR by Neighbour
  • 472 Views
  • 5 replies
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Requesting Refund for Overpaid Cancelled Account

Hi There, We have been receiving the below bill details last 3 months for the cancelled Telus account, but the refund cheque has not been received yet. [Admin edit: Removed personal info] Due to an overpayment, bill credit or partial refund, you have...

sindhuts by Neighbour
  • 162 Views
  • 3 replies
  • 0 kudos

IPv6 support

Does Telus support IPv6 or not?Everything I see says it should. But I have never managed to get it work. I just now sat on the phone with Telus support for a hour to just be told at the end "we don't support IPv6." This is ridiculous.

m0 by Organizer
  • 401 Views
  • 6 replies
  • 0 kudos

Installing a D link DAP x1870 extender

Just wondering, has anybody successfully installed a DLINK DAP X1870 mesh WIFI extender. I recently purchased one and got it to the point where it was functioning properly but with one small glitch...it was cutting out my optic tv after about 1 minut...

Possible to have 3 seperate Wifi profiles?

I would like to create 3 seperate wifi profiles, one for each of my kids with different devices and different schedules. Is this possible? So far I have only been able to create a Family profile with different schedules but unfortunately these schedu...

Taygram by Neighbour
  • 100 Views
  • 1 replies
  • 0 kudos

Contracts

Hi, I have been a Telus subscriber for the past 4 years. Recently, I signed up for a new contract for tv and internet. I chose to end the contract less than 24 hours later due to my circumstances. In part it was due to not being told that I was signi...

Derick1 by Neighbour
  • 230 Views
  • 1 replies
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Resolved! Telus Home Phone with Virgin plus internet

I know that Telus Home Phone is a VoIP-service. I have Virgin as internet-provider at the moment. Can I use Telus Home Phone with Virgin or not? Do I need to have Telus Intenet in order to get Telus Home Phone?Does anybody have some experience with T...

Recurring Billing and Customer Service Issues

I have been having issues with Telus for the last year. They are an awful company and have been taking advantage of my elderly father. They are unable to restrict PPV, over charge for services then promise reimbursements only to go back on their word...

James11 by Neighbour
  • 202 Views
  • 1 replies
  • 1 kudos
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