Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 65 replies
  • 2 kudos

In game ping

Hi there, just have been having a issue with this for a while now and I have done a bunch to try and fix this problem. I'm a PC gamer and I currently get an in game ping of around 90-100 in my games I play. The odd game might be down to about 80's bu...

Vandallay by Just Moved In
  • 2 replies
  • 0 kudos


How do I (and other residents,) lobby for access to Telus internet and TV services for our 20 unit building - and ultimately for the wider community ? As a long-time Telus customer, in more than one location, I was satisfied with the service we recei...

6160 by Just Moved In
  • 1 replies
  • 0 kudos

Change my wifi router

Hey, I was wondering if it was possible to plug a switch into the fiber optic terminal. To this switch I would add the T3200M router supplied as standard and another router purchased on amazon. Can I make this change, if so which router would you adv...

Ticharlo by Just Moved In
  • 1 replies
  • 0 kudos

Telus Smart Hub Modem/Router

Hello Everyone:I'm wondering if you already have the modem/router and would like to get the Smart Hub internet services, can you sign up without a contract? And just use your own Telus Modem/Router and pay month to month? The modem/router is the ZTE ...


Intermittent IPv6 router responsiveness

I'm setting up ipv6 on my home linux router. The initial diagnostics went fine. It seems the gateway will not provide a /128 lease that my client likes, but it did respond to a prefix request with a /56 subnet. Then after an hour or so of tinkering, ...

Telus email accounts

When I agreed to Telus home services I considered the fact I am currently running five Telus mobility accounts and home security, so Telus home internet, fibre optics, and television seemed like a logical choice. One specific question I did have was ...

VernH by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Does Telus issue new modems?

I've been stuck with inconsistent speeds that is much worse than what was listed in my plan. I tried moving the modem to different places in the house and contacted support. I assume it's due to an older modem, as I'm using an Actiontec V1000H modem ...

jn-163 by Just Moved In
  • 2 replies
  • 0 kudos

Norton Crypto

Looks like Norton 360 now gives you the option to mine cryptocurrency:FAQ: Norton Crypto | Norton Community At least it doesn't appear to be turned on by default.

FuzzyLogic by Community Power User
  • 2 replies
  • 0 kudos