Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Slow internet

I have Telus pure fiber 300 but consistently get download speeds of 80 over the last few months. No way to contact telus over the phone. Useless customer support. I'm wired in to the internet. I need to talk to a real person but can find a way to do ...

Resolved! Connect App

I Open Telus Connect. I was Logged out. It Wouldn't accept password. Changed password. Now Telus Connect says NOT on home wifi. Have done all trouble shooting. Why does this app keep dropping for me

Mam by Organizer
  • 3 replies
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smart hub

Just received a smart hub but don't know the purpose of it. Is it supposed to replace my router or work in conjunction with it?

snappyty by Friendly Neighbour
  • 12 replies
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ZTE mf279t Wrong location

I've had issues in the past with my smarthub thinking im in a different region randomly, but now it seems to be stuck 400 kms away and has increased my latency drastically. Is there a way to force a location refresh, or something like that?I've tried...


Hey Telus, The issue: My March Bill came up with 2 items that I dont know what is it:- Equipment One time Purchase on Mar 20 $350- TELUS Boost Wi-Fi 6 $168I contacted to Telus Support, however the supporter could not resolve the issue as well as expl...

Jhp by Just Moved In
  • 1 replies
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