After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, Does anyone know when Fibre will be coming to Medicine Hat from Telus? I have been waiting for 3 years now and want to switch from Shaw/Rogers.
Hi I recently tried out other internet provider for two weeks and didn't like it and now I have some problems with my WIFI. When i plugged the TELUS router back in it was not working and after an hour long conversation with a TELUS support on the pho...
Hello, I am moving out April 30th 2024 and need to cancel internet service. Call Telus and I am waiting for the instructions to return the modem/booster. It has been quite a while and no answers.What am I supposed to do?
WHAT THE ACTUAL HELL IS GOING ON WITH TELUS!?Over the past two days my internet gets disconnected around midnight every 5 mins then comes back every 5 mins then disconnects again!?I called tech support today, they said something about "IP address thr...
I found a Telus distribution box unlocked and wide open. It is box 3021 A at the intersection of Oakfield Drive and 30St. S.W. IT took me over 30 minutes through various "help" numbers to report this to Telus service. The first contact could not unde...
I am keen to upgrade to Wi-Fi 6E. I see that TELUS now includes Wi-Fi 6E in all PureFibre Internet Plans 1.5G or higher. Every TELUS employee I have spoken to is not sure exactly what this means... I am being told I must subscribe to Wi-Fi Plus ($10 ...
I wanted to change my router settings to 2.4 ghz and followed the instructions described in the article but I have nothing like that in my personal admin cabinet
We have an elderly family member with dementia who is being harassed from another person. I have blocked their number on his handset as well as going to call control and entered the number there as well. The calls are still going through. This is a l...
Good evening dear community. I ask you for help. I recently moved to Canada to Calgary. I connected to the Internet from TELUS . Lately I've been experiencing big problems with the connection. Every 10-20 minutes there is a disconnect. Which is criti...
