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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 143793 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60344 Views
  • 43 replies
  • 7 kudos

Internet stops working every 10 hours

It has been happening for 3 days now, I've already had my booster replaced and it didn't fix it. Every 10 hours the internet stops working and I have to reboot the modem in order for it to work later. I need help with this, support isn't giving me a ...

Cuidavo by Neighbour
  • 6159 Views
  • 14 replies
  • 1 kudos

Ethernet Switch down of Router not allowing ethernet connection

I Recently installed a new unmanaged ethernet switch (TP-Link Model TL-SG1016) and anything connected is periodically allowing connection but keeps disconnecting (This can range between seconds or hours).The current setup goes from an Nokia ONT to a ...

Zad by Neighbour
  • 4075 Views
  • 2 replies
  • 0 kudos
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