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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 142540 Views
  • 320 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60158 Views
  • 43 replies
  • 7 kudos

Request Fibre Optic Internet for Statra Building

Hi everyone,I wanted to ask if anyone here has experience with this or knows what the process is like for getting fibre installed in a strata-managed building. We had a fibre internet contract with Telus with our old place and now we are moving to a ...

Upgrade to PureFibre in Langley Meadows

Till June 2024, in my old place, for 3 years I had TELUS PureFibre (for a great montly rate) but when I moved to Langley Meadows I had to opt for TELUS cable internet. In Dec 2024, a TELUS representative came to my door and offerred free upgrade to T...

wefaith by Neighbour
  • 564 Views
  • 1 replies
  • 0 kudos

Purefibre Internet Gigabit and Optik TV Install Nightmare

I'm having a horrible time getting my internet hooked up. Has anyone else had any issues with TELUS technician "no shows"? I have had 3 confirmed appointments booked in the last ten days and each time the technician has failed to show up. TELUS techn...

swanny by Neighbour
  • 1981 Views
  • 3 replies
  • 1 kudos

Telus Pure Fibre Service Map

Hi, I am looking at moving and was wondering if Telus had a map of communities in calgary where pure fibre is available since having good and multiple internet connections is required for my work.

Telus pure fibre connection help

Hello everyone,I had my home tv and internet connections upgraded through my Strata. Telus came and installed their pure fibre wires and new boxes to connect to my suite.Now I have recently upgraded my TV and AVR to 4K compatible tech and purchased c...

New to Fibre Phone/Internet: Installation & Wiring questions

HI.So our Strata Complex is switching over to Telus PureFibre, but we didn't get any explanation on how it "should" be done.I have reviewed what Telus says on there FibreUpgrade page, and tried to understand The-Story-of-My-Fibre-Install forum post, ...

DJVS by Neighbour
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  • 3 replies
  • 0 kudos
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