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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 314 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58810 Views
  • 43 replies
  • 7 kudos

Request Fibre Optic Internet for Statra Building

Hi everyone,I wanted to ask if anyone here has experience with this or knows what the process is like for getting fibre installed in a strata-managed building. We had a fibre internet contract with Telus with our old place and now we are moving to a ...

Fibre Infrastructure in my Neighbourhood

I live in Penticton B.C. Canada near the Skaha side. I'm wondering how I can convince Telus to set up a Fibre Internet Infrastructure in my neighborhood. It's almost 2025, there should be no reason why it isn't already set up. You guys only offer 25m...

Resolved! Fibre Install During Winter

A hydrovac crew drilled three holes on our lawn, however it has recently snowed afterwards. Has anyone experienced Fibre install in the winter? We called in and they said we would receive a call back, but just asking to gauge expectations.

Jojo2 by Neighbour
  • 2624 Views
  • 2 replies
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FIBRE CABLE SPECS

I had a Telus technician come to my condo in March to set-up my unit for Fibre. He took one look at my router location and asked that I call an electrician to fish the fibre from the connector at my front door to where the router is. I have an electr...

Vemo by Neighbour
  • 5976 Views
  • 3 replies
  • 0 kudos

Resolved! Destiny 2 is borderline unplayable on Telus

Well, borderline unplayable in PVE. Completely unplayable in PVP.There are widespread reports of players on Telus fibre internet (a major telecom in the area) getting consistent 'connecting to destiny servers' messages, baboon errors, enemy rubber ba...

New to Fibre Phone/Internet: Installation & Wiring questions

HI.So our Strata Complex is switching over to Telus PureFibre, but we didn't get any explanation on how it "should" be done.I have reviewed what Telus says on there FibreUpgrade page, and tried to understand The-Story-of-My-Fibre-Install forum post, ...

DJVS by Neighbour
  • 10978 Views
  • 3 replies
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