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Vemo
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Joined 4 years ago
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Re: FIBRE CABLE SPECS
I did have a regular fiber installer come to complete the installation in my unit, not the team that set-up the building initially. Due to the layout of my unit, he would've had to run the fibre across my ceiling which they're not supposed to do. So, he recommended I call an electrician to fish the fibre through the ceiling; following, the Telus technician will come back to finish the router install. To be honest, I don't want the fibre cable exposed running across my ceiling either -- that would look dumb. -I'm on copper and my neighbourhood is migrating to fibre. No option unless I move to Shaw (which I might have to!) -Yes, we're ready to move to fibre. Our building's cut over is later this month -I have called that number and many other numbers at Telus, even the development team that is responsible for setting up fibre. -The phone number I was given for the technician was the actual in-home installer. Not the person setting-up the building. He has not returned any calls to myself or my electrician -I have even contacted my corporate contact through work (yes, I know this is residential) just to see if I could get in touch with anyone -- to no avail. I don't understand why Telus would recommend an electrician is contacted and then have, seemingly, no way to confirm req's and specs. I have preemptively ordered 9/125 single mode fibre cable with APC/APC.. we'll hope for the best...?6.1KViews0likes0CommentsFIBRE CABLE SPECS
I had a Telus technician come to my condo in March to set-up my unit for Fibre. He took one look at my router location and asked that I call an electrician to fish the fibre from the connector at my front door to where the router is. I have an electrician lined-up, but he needs confirmation if: -The fibre is single mode -The connector type needed is a model SC I have contacted Telus support multiple times and have been passed around to multiple departments. No one seems to know the answer. One support person even gave me the phone number of the Telus Technician who came to my residence in March, but he is fully ghosting me. Can anyone assist? I live in Victoria, if that helps.6.2KViews0likes3Comments