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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126398 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57954 Views
  • 43 replies
  • 7 kudos

Signing the Petition for Governmet Internet Support

I really take offense to TELUS showing concern for us customers to have Internet service and want me to sign a TELUS SPONSORED PETITION!If you check my account I have been a Telus customer for a very long time.I have contacted your upper management o...

DonB2 by Neighbour
  • 526 Views
  • 0 replies
  • 0 kudos

Don't Recommend Telus: Overcharging Without Notification

I had a really bad experience with Telus and honestly, I can't recommend them. My home internet plan was supposed to be $55 a month. However, when the plan ended, I never got any notification by email, text, or anything else. The service just kept go...

Matt6 by Neighbour
  • 740 Views
  • 2 replies
  • 1 kudos

Fibre Infrastructure in my Neighbourhood

I live in Penticton B.C. Canada near the Skaha side. I'm wondering how I can convince Telus to set up a Fibre Internet Infrastructure in my neighborhood. It's almost 2025, there should be no reason why it isn't already set up. You guys only offer 25m...

Resolved! Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...

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Iv4n by Neighbour
  • 15133 Views
  • 14 replies
  • 1 kudos

Telus never cancelled

Hello TELUS Forums,I am here posting about an issue I've recently came across. After checking my statements for the past few months I've realized that Shaw was still charging me for a service I was not using. Approximately 4 months now. After speakin...

TELUS & SHAW NIGHTMARE

TLDR:Canadian ISPs need to get their crap together. Telus did not inform me I could no longer have internet until I called in on install day. The excuse they provided is either BS. If SHAW is not giving Telus permission to use the SHARED conduit, the...

heezus29 by Neighbour
  • 11675 Views
  • 8 replies
  • 0 kudos
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