Internet & Home Phone
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How to get PureFibre

As suggested by @El-Eric in a PM, I'd like to figure out the way to get either; 1. a straight forward answer as to exactly when Telus is going to roll out Fibre in my neighbourhood.2. a complete list of all of the "number of reasons" why Telus can no...

tstorzuk by Helpful Neighbour
  • 87 Views
  • 0 replies
  • 1 kudos

Billing increase and two year term

I signed for a new two year contract in late July early August for 114. Without 30 day legal notice they have started charging me 209. I spoke to loyalty and escalated it and they said they can’t do anything. I have looked on Reddit and this is happe...

1980KF by Neighbour
  • 144 Views
  • 2 replies
  • 1 kudos

Telus tv / Optiktv

I am trying to add channels but keep getting thrown out of "manage"It tells me there was a problem and to try again later. It has been 2 weeks...

Barry58 by Neighbour
  • 95 Views
  • 3 replies
  • 0 kudos

Mix messages

Why can't Telus techs get their poop together??Sat on the phone for 1.5hours today to talk to a customer rep who then transfered me to a tech where I waited another 30minutes. The guys said he could take care of this. Sat on hold for 20 more minutes ...

75 by Neighbour
  • 81 Views
  • 1 replies
  • 1 kudos
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