After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi,I canceled all my Telus services Jan 17th. I have an email to prove it. Now Telus is billing me and still and wants me to pay for 1 and half months I never even had their service hooked up to my house. I have been a customer for over 30 years and ...
Received your 2025 Calendar earlier this week. As usual...the pics are fantastic! The pics always bring a smile.Love the history lesson on how our technology has advanced over time.If I may make a suggestion...you start the calendar off with December...
Hello, I had a Telus technician come by my condo today to install fibre internet as I am receiving mail that it is now available for my building and area. They had even successfully installed it in neighboring units (or condo blocks). After running s...
I was paying 95/mo ($10 extra because I returned their Optik box) and I just got a bill for $175 out of the blue. All I wanted to begin with, was internet, nothing else, not even essentials. I've spent days on hold, trying to get to someone to talk t...
I’ve had an incredibly frustrating experience with TELUS, and I need to share this so others are aware.My internet subscription expired in September 2024, and TELUS charged me $85 without notifying me. In October, my bill jumped to $140+tax with no w...
No home internet. I have tried restarting my stuff few times
Hi everyone, I'm new to the Telus fibre family. Today was the day of the installation. The first tech who came was a Bell technician, and luckily I manage to call the Telus tech when the Bell tech was there, because he told me to not use the Nokia ON...
Hello, I am set up for automatic withdrawal from my credit card for the Telus home services. But it is not billed as a recurring payment from Telus, so i am not getting the 4% cash back on recurring bill payments. Looking for a solution for this. Tha...
I just got scammed by Telus. They called me offering me a Canada US Mexico 200gb Data Plan at a steep discount - matching my current rate/plan with Rogers plus offering me a home phone credit. I finally got the SIM card and when I activated it I was ...
Hello, Unfortunately telus mesh has not been working in my house, even with a wired back haul and numerous tech visits. Intermittent problems of WiFi dropping or refusing to connect has made it hard for techs to diagnose and ultimately never fixing t...
