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Double07
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Joined 11 months ago
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Re: Telus Reward Point Expiry
I was blow away today when I got an email telling me they have updated the TELUS Rewards Terms and Conditions and I have lost 308.47 points. Like others, I'm on auto pay and I just kept paying and was going to use the points now that they got built up. And this ridiculous "All customers were notified of the point expiry in advance of it happening." response is insulting. This is a bait and switch and is as good as stealing and I don’t think this would withstand a legal challenge based on previous loyalty rewards points scandals. What is the Executive Leadership thinking over at Telus, Hey, lets rip off our loyal customers a few hundred bucks each and they will forget about it? Do they realize there are other service providers. I need my points restored to an equivalent of $308.50 in the new system or an equal bill $$ credit.4.5KViews1like0CommentsTelus Router Disabled WIFI SSID Broadcast Setting
Our Telus T3200M router disabled the WIFI SSID Broadcast setting on it’s own. About 5 days ago our phones, tablets and laptops could not see/find our WIFI network to connect and all went to 5G. All our other smart devices were still connected and working but our WIFI network didn't appear in the list anymore, just everyone's WIFI networks around us. When I went into the router settings I found the SSID Broadcast setting was Disabled so I enabled it and resolved the issue, WIFI reappeared. How could that have happened, I have not been in the settings for months. Could it just disable itself somehow?962Views0likes2Comments