After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi Telus folks, I'm one of your most loyal customers and I don't understand why this never worked?I signed up for this 2 months ago and I still pay the full amount? When I contacted the chat support, they just transferred me to a waiting call queue f...
Is it possible to have two modems - one upstairs and one downstairs on the same account at the same residence? Would you need to rent the second modem and obviously an install charge?
Ok Telus, why doesn’t your app no longer work on my phone? It worked a month ago but now I click and it flashes white and disappears. I can no longer see my bill and services so I have to log in thru the desktop
HI, I've just got a new home Wirelles hub MC810CA and got it connected to network - have logged in with admin password, but in the settings I don't see the option to use it as a bridge - I want to use my own router which has Z-wave, ... options. Can ...
At the end of May, FibreConnect/Ledcor, on behalf of Telus, announced plans to install fibre optics in our neighbourhood. Around that time, Telus representatives began visiting homes with special offers. In late June, a Telus representative spent nea...
I have PureFiber Internet Gigabit with Technicolor NH20T Modem and Arcadyan Boost 2.1 Routers (Boost 6). The Boost Routers only have 2 RJ-45 ports. I tried running a cable from one of the Boost Routers to a simple switch (8 port D-Link) and the line ...
I was so disappointed today when I purchased this product. Perhaps I am doing something wrong, but when I first saw the site, it showed all kinds of channels, like A&E, Sports, RDS, TSN, etc. However, when I subscribed to the stream +premium, these c...
Will my internet service still be available after cancelling the internet plan for the remainder of my billing period or does it end immediately after I cancel it?
@dru @A-B Hello, There is a Utility Box outside our building that keeps getting tagged by graffiti. Can you please tell me who to talk to about getting this box wrapped with anti-grafitti. Address: 5690 W8th Ave, Vancouver, BC
Hi Folks, I'm a seriously disgruntled telus customer who is fed up with the Telus DCS system. DCS stands for "Denial of Customer Service". Eight and a half hours on hold over two days trying to find out when the broken wires one kilometer away will g...
