TELUS Neighbourhood

emcee2 · 07-05-2021

There is a show - Grand Designs Australia - on CBC at various times from 1AM thru 5AM Pacific time depending on which of the Time shift or local channels I try to record from.The Optik 4K PVR will NOT schedule a recording for the following day(s).The...

emcee2 · 12-28-2020

Hi. I've got issues with some series recordings... not sure of a work around, probably setting a manual recording, though that has some issues too. I want to record the PBS series Masterpiece that airs on Sunday evenings (at 9pm on KCTS from Seattle...

emcee2 · 10-09-2020

Got an email today saying that "Beginning Oct. 29, you will need to log in to the Optik TV App using your My TELUS login." I really hope this is also going to apply to the login processes at the "other service" providers - like for instance when we w...

emcee2 · 08-26-2020

Is there some place tucked away on this forum to submit an enhancement request - specifically with respect to Optik TV (and its interface)? Or perhaps somewhere else in the Telus support world? I think in the past some Telus employees would catch a ...

emcee2 · 08-26-2020

Hi,First and foremost, the PVR is functioning correctly. My issue is really a design issue and there is probably nothing to be done, but maybe a software patch could resolve the problem.There are 2 LEDs on the back of the Optik TV 4K PVR, integrated ...

emcee2 · 07-10-2021

Restarted, disconnected power and then restarted, gone back tried to reprogram the recording, and again from our other wireless boxes (same result, no surprise), and then from the Optik on the Go browser app... in all cases a series recording is cre...

emcee2 · 07-06-2021

Hi. Okay, thanks for checking that out.As it happens now the box has decided to not actually display any live content, so it’s time to restart the box and see what happens. Maybe the box is in some bad state.I’ve had also some firmware updates come i...

emcee2 · 08-26-2020

I realize that most network devices have status LEDs. Some of them don't flash in this way. For instance, the network switch I have connected in my network path. That's either because of a different implementation in the hardware, or a different b...

emcee2 · 08-26-2020

Well... I care. The flashing lights up the room.

emcee2 · 01-02-2019

I've had what is probably the same issue for a year or so now. I got around it (I believe) by assigning a couple of particular devices - an iPad air 2 and a Vizio TV - in the Smart Steering menu to connect only on the 2.4 GHz band. But I had also m...

TELUS Neighbourhood

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User Activity

PVR series recording refuses to schedule additional episodes

guide listing name messes up series recording (PBS Masterpiece, NFL)...

email "We're making changes to the way you log in to the Optik TV App"...

Is there an means to submit an "enhancement request" regarding the Optik TV interface?

Annoying Flashing LEDs on rear of Optik 4K PVR

Re: PVR series recording refuses to schedule additional episodes

Re: PVR series recording refuses to schedule additional episodes

Re: Annoying Flashing LEDs on rear of Optik 4K PVR

Re: Annoying Flashing LEDs on rear of Optik 4K PVR

Re: Intermittent internet connection problems