After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've been a Telus customer for Home internet for over 20 yrs. Over the years they've changed the pricing several times and we've called in to cancel, switch providers at which time they would offer to reduce the rate to keep our business.Now we are m...
Dear Telus Customer Service,I am writing to formally express my dissatisfaction with the internet service I have been receiving, as well as the recurring billing issues with my account.Poor Internet Connection: The quality of the internet service I r...
"Your data for some services is unavailable for export because your Workspace Admin has disabled them."This is the message I get (in Google Takeout) when trying to save/download/archive my Tasks from my TELUS email account. Why?Apparently I can't dow...
I'm moving out so I canceled internet and they asked me to return my router. My problem is that the router is mounted with screws in the closet box and impossible for me to unscrew. How do I unscrew the router mount so I can return the equipment?
Hi folks, I had the older white wifi hub, but ended up needing to be replaced by Telus due to equipment failure. To my surprise, they replaced it with the even older T3200. Is this normal practice? I was expecting to get the newer WiFi 6E hub. Apprec...
Good Morning, We have a group of questionable looking people who keep showing up at our door wearing orange vests stating they work for F3 Networks who are installing PureFibre on behalf of Telus in our neighbourhood. Online searches are vague and th...
In order to have a wired Wi-Fi connection, can I connect a cable to this unit or does it have to be to my Telus Wi-Fi hub?
Hello there, I concluded the contract on 30th Aug. I was supposed to wait for the router to arrive. It was supposed to arrive on 4th Sep. Then I tried calling Telus and the automated system wanted me to enter a pin. So I tried registering and it said...
I returned my internet equipment about a month ago, following the instructions. I tracked the item today, and it still shows as 'Out for Delivery.' I checked with Canada Post, and they said that for large companies like Telus, if they don’t scan the ...
I will be moving to a new home next year and it will have 14 ethernet ports and 6 PoE devices. Do I need to be looking into running my own switch outside of the communications panel to support all 14 ethernet ports? I know I need something like this ...
