After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I received an email from Telus complaining about government internet decisions and asking me to sign this petition. Unfortunately, the information provided on what the government is doing and why I should sign the petition was woefully inadequate. Fi...
In July of 2024 I tried to set up services at our new home but because the house had not sold we wanted to leave the security system until it sold. Low and behold the house sold 5 days after going on the market. We called Telus to inform them we need...
How do I turn off the automated voice at the end of the outgoing message I have already recorded, directing people to press one for mailbox 1, press 2 for mailbox 2? It makes the outgoing message very long.
I’ve had two major power outages in the last month and after both the battery backup for my ONT beeps incessantly. Given this keeps happening, I’m wondering if the equipment needs the battery or can it work without it. I know it’s there for home phon...
As a loyal Telus client for over 2 years, I've recently become aware of my home internet magically increasing from 72.57 to 158.81 and my cell bill went from 140 to 180....Seriously Telus?! that's an increase of 131.04 per month! Please contact me AS...
the worst company I have ever dealt with. Customer service is beyond horrible. They overcharged my elderly father and I cannot speak with ANYONE about getting the bill adjusted. I am constantly transferred then hung-up on. I have been promised on mul...
How crazy is this company. You can't even contact someone. I live rurally, HAVE THE WORST internet at $125 a month. I can't even run a smart light bulb, videos don't play well and it drops calls all the time. Starlink is 15 dollars more a month. I fi...
Three days ago all account login attempts with firefox latest, windows 10, to My Telus - Log in to manage your Telus account, have failed. The log in page, "Log in securely enter the 6 digit verification code we emailed to" I enter the 6 digit code, ...
Help I cant change my modem from 5ghz to 2.4ghz. When I go to my browser and put the ip in every username and password will not work
