After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I just moved, I registered everything with Telus. They said that it was plugged in play now going on six days talking to five different tech-support people wasting multiple hours of time trying to get this red light issue resolved on my modem. I have...
I'm on Telus internet for good 50mbps account. Router is a Telus WiFi hub, my IP as according to the router is 10.80.244.x, but when I browse any web pages, there's a transparent proxy that redirects the traffic to me. This anonymizes my identity but...
I am reaching out regarding my 2-year contract at $55 per month, which has not expired or been modified. However, I was unexpectedly charged $65 last month without any prior notification or explanation. Additionally, I have been unable to reach a liv...
Looking to find out when outside electrical box will be removed from our driveway after installation of Fibre optic cable.
Land line use as back up / hardly use / no sound keep flashing happened few months back / automatically back normal / now happen again for few weeks / I call in tech support said wire inside house wrong if fix telus have to charge what could i do / g...
Waited 2 hours on hold for internet support, to try and correct a problem the previous technician who came onsite created. What is the email address to send aa complaint to senior management?
Once again my copper line is down.Checked your service outage site.No mention of phone service ,just Internet and TV service.Telus doesn't give a damm about copper line phone service.I'm sure the phone service will be the last issue addressed.Just li...
I live in Toronto. I have 100MB home internet from Koodo. I also have Telus Smart Home Security. My WAN modem is Sercom Modem DM1000. It connects to a B21A WiFi Booster from Telus. This device is defaulted to broadcast 1 network ID (SSID).I have 2 ad...
Is it possible to access my landline voicemail from this old rotary dial phone? * and # are not digits on it, as far as I know. Hoping there’s a workaround! Please help
I am streaming with my TELUS app, I was getting certain channels for about 3 months, now that channel is showing locked.when I scan the QR code it say to change my subscription for BC, AB and QC only i live in Ontario, how do I go about getting this ...
