Internet & Home Phone
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Call screen failure

So I have activated call screen to prevent fake spoofed scam calls. It has worked amazing until one passed through and woke everyone up today. It does not even show up in the call screen log online. All the other previous scam calls did not. Is there...

Bridge mode and optik on Telus Wifi Hub

Hi, I have a T3200 in bridge mode and use my own gear for routing, DHCP, etc. I also have an Optik box that's plugged into a port on the T3200 and it works just fine. Telus just sent me the white Telus Wifi Hub to replace the T3200 as I now have the ...

dbor by Organizer
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  • 3 replies
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Telus refusing service and hanging up on me

My entire neighborhood with all my neighbors around me have been upgraded to fiber, all the houses are built the same, they are townhouses. The previous homeowner refused the wire upgrade, but I had an electrician come and confirm that yes, my house ...

Glenn_G by Neighbour
  • 193 Views
  • 1 replies
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Monthly bill increased 200% Part II

Tried to reach TELUS team but there was no answer. Lets start again maybe this time they will do something before I give up. TELUS increased my monthly bill 200% without even letting me know. I used to pay $5 for the land line that Im not even using....

Can't ping NH20A from WAN/internet

On my NH20A, I have un-selected "Discard Ping To WAN Interface" (under Intrusion Detection). Yet I cannot ping the device from the internet, using the WAN address of the device (162.156.58.69). I am pinging from my phone, with wifi disabled, so it is...

Misleading Info From Telus Installer?

I have 2 internet installations. I have 2 houses beside each other - I live in one, and have tenants in the other. I wanted to install / provide internet for them. my install is 1.5GB fibre and I use Linksys wifi 6 mesh routers and it’s fast. the ten...

Altabear by Neighbour
  • 357 Views
  • 5 replies
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T3200 wifi device block

Hi,To limit my kid’s wifi access, I created a couple of family profiles and set up schedules for each child. When the scheduled wifi ban is on, my kids now bypass it by logging in as a “new device”. I saw a post where a parent only allows guest wifi ...

Kacob by Neighbour
  • 147 Views
  • 1 replies
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