Internet & Home Phone
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Resolved! Router Delivery

Hello there, I concluded the contract on 30th Aug. I was supposed to wait for the router to arrive. It was supposed to arrive on 4th Sep. Then I tried calling Telus and the automated system wanted me to enter a pin. So I tried registering and it said...

Neu by Neighbour
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  • 3 replies
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Equipment retrun

I returned my internet equipment about a month ago, following the instructions. I tracked the item today, and it still shows as 'Out for Delivery.' I checked with Canada Post, and they said that for large companies like Telus, if they don’t scan the ...

whlee27 by Neighbour
  • 465 Views
  • 5 replies
  • 0 kudos

New home 14 ethernet ports + 6 PoE devices

I will be moving to a new home next year and it will have 14 ethernet ports and 6 PoE devices. Do I need to be looking into running my own switch outside of the communications panel to support all 14 ethernet ports? I know I need something like this ...

dcjensen by Neighbour
  • 306 Views
  • 2 replies
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Port Forwarding with NH20T

Im trying to play a game with my brother (specifically Call of Duty: Modern Warfare III and Warzone). Previously when we were with Shaw, we can connect and play the game together at the same time with no special setting changes. However, after switch...

NeoNoire by Neighbour
  • 335 Views
  • 1 replies
  • 0 kudos

Telus refusing service

I moved to new address/home. Telus said there is optical fibre and will run one and it can be done but just need hook up outside connection. Been waiting for internet since June for our house. Our house is under the availability for internet for opti...

Resolved! A truck, a comedy of errors, and loss of signal.

To start, I own a duplex and the fiber lines for either side come from a pole across the street. Friday August 29. What I assume was a city garbage truck comes down my street, and somehow pulls the fiber line off of the one side of the duplex and par...

Zman2k2 by Leader
  • 346 Views
  • 1 replies
  • 0 kudos

Internet

I have recently had a new internet box installed to help fix our issue with laggy/slow internet well now my Xbox’s aren’t connecting properly so we can watch movies or do all that but we can not play online multiplayer games on the consoles. Have tri...

Dom12 by Neighbour
  • 430 Views
  • 4 replies
  • 0 kudos

Questionable fibre installation

I was digging up the side of my house to install a gravel driveway/pad. I was surprised when I encountered orange conduit only inches below the ground level. I worked to expose the line and wonder why it is routed like this? The conduit was scored bu...

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