After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Is anyone else experiencing network disconnections while playing online games after 2:00am? I've been having issues with Valorant (tried all available servers), and the problem seems to start after 2:00 a.m. I came across this article: https://forum....
So its been a brutal week of trying to work with Telus. Highlights:- 15 hours on the phone, most of which was waiting for contact- requested a new service installation (right from the hydro pole) only to have them send out an unqualified tech who the...
Hello all:I just had PureFibre 3GB set up this week, replacing my previous Shaw/Rogers connection.I currently have a small PC with dual 2.5GB ethernet ports running OPNSense working as a router, and my other equipment connected behind that. It's been...
... another day of complete let down. I've wasted enough of my time with them. I'm trying to cancel all my services and switch over to Rogers.My contract is all done and this was the opportunity to renew our relationship. Sadly, my initial request wa...
I am trying to use the google mail import function (Settings>Import mail and contacts) to copy emails from my telus.net workspace email account. I get this message: "Gmail couldn't identify your POP server. Please enter your POP server information be...
I have an issue with my billing. I have contacted Telus and twice now after waiting for someone to talk to me while the music is playing in the background the call ends.it has been over an hour now without being able to talk to a human and I have to ...
HelloDoes anybody know whether it is safe to do NH20A factory reset? Will I need to contact Telus support afterwards or it will come back online by itself?Thanks
I have 1.5 down into my udm pro it works fine. I have the new ONT so no issues. My upload is somehow limited to 250 up and my UDMpro sfp+ is locked at 10g. Anyone know how I can get my regular upload increased? If I plug into the ONT i can get full u...
Yeah, so I’ve been dealing with TELUS for the past three weeks trying to get my fibre internet installed, and honestly, I’m exhausted. I’ve made 16 calls, spent over five hours on the phone, including being on hold, getting transferred, and waiting f...
What ports do I need to open on my firewall to allow a network connection between my smart home console and the Telus servers?
