Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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TELUS Ontario Fibre Contact Number

Does someone have the direct number to the support team? The regular internet support line team says it's the off net team but can't find an outside number to give me. There's no number on telus.com for the service. Also, what are their hours?

Dknight by Neighbour
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  • 2 replies
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Internet Price is higher than I signed up for!

When I signed up My internet it was supposed to be $70/month, but after a month it went up to $130/month. Then I went to take a look at my agreements somehow it was changed without my consent and it's supposed to be a 2 year agreement!

KC88 by Neighbour
  • 185 Views
  • 2 replies
  • 1 kudos

Internet IP address

I recently had 1.5GB Fiber installed and my my IP address is indicating that I am located in Vancouver BC even though I am in the Toronto area. This is messing up the regional restrictions on some of my streaming services that I use and have no idea ...

Resolved! Contract Renewal

Who do we need to contact for contract renewals? Telus reps visited our community earlier in the year and said someone would call us in November. They didn’t.The reps also said the price would remain the same. Just wanted to ensure that will happen.L...

Home phone voicemail mailbox number

I am trying to access my voice on my home phone. It keeps asking for a mailbox number. I’ve tried my phone number ( 10 digit) and that doesn’t work. How do I find out what the mailbox number is and set up my voicemail message?

vjp54 by Neighbour
  • 168 Views
  • 1 replies
  • 0 kudos

Boost 6E Mini

The light on my Boost 6E Mini suddenly gone, I guess it died? My home internet has deadzone since it is not working, what can I do now? Tried to call the CS but the wait is forever, can I get a new one at the retail shop and have it installed by myse...

CannyC by Neighbour
  • 165 Views
  • 1 replies
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Blocked log in

I am in Arizona and when I try and log into my telus the page is blocked and I get a error message, , Cloudflare Ray ID: 8f592cfbdb97a6f1. I have tried logging from my phone and two lap tops, I get the same error on every devise.

TFTCAR by Neighbour
  • 456 Views
  • 9 replies
  • 0 kudos
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