After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Lousy job of installing the line in our townhouse neighborhood. I have wire hanging on the outside of my unit because the main cable box wasn't positioned properly. I was told that this was the best that they could do, otherwise they'd have to drill ...
I had a customer representative, her name was Anna she went above and beyond to assist me with my latest issues. Issues that stemmed outside of her department. I was having numerous issues that the automated 1-800 #, could not solve or even direct me...
We were good 2 years then upgraded our plan in July when it was up to gigabit and nothing but problems since! Have spent way to much time chatting with friendly but unhelpful ppl at telus call centre. They even sent us a new router exactly the same a...
I cancelled my account 3 months ago, but why are they asking me to pay when I cancelled my account?
I am looking to change my Telus Router to Bridge mode so I can use my own routers. I want 3 Routers for my own personal networks. Router 1 - Spy devices like Google Mini, Alexa, IP Cameras, Lights, etc...Router 2 - Family Router that I can use for al...
I have Call Control turned on for my landline. It's blocking occasional spam calls according to the call log. Recently, though (and once again as I have reported this issue once this year already), I have had a few unrecognized calls get through (tha...
Good Day. I am moving my Telus installed White Nokia ONT and am wondering If I can eliminate it all together by using a Telus supplied fiber (SC/APC) to SFP adapter that plugs directly in my T3200 m? I acquired the adapter from a friend who used to b...
I was told I could apply my points to my account. How do I do this?
I spent the better part of 2 and a half hours on the phone last night with customer service. Initially for my "940 download/940 upload plan I've been speed testing around 200 download 100 upload. So after being on the phone for a long time, somehow h...
Is there any way online to add another address to my account. I want to add internet service to our rental.
