Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Outtage

How can I check online areas of Telus outtages?

silver by Neighbour
  • 2854 Views
  • 1 replies
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Resolved! Watching Live TV on TSN

I am trying to watch Live TV on TSN, but when I try to login and select "TSN Go", a popup appears to tell me:There has been a technical problem!Please try again and if the problem persists, please contact your television service provider.I discovered...

Artiecon by Organizer
  • 8458 Views
  • 4 replies
  • 0 kudos

Resolved! WiFi Paused on a device and can't un-pause

We set my son's Alexa Dot up in the Telus WiFi app so we could pause WiFi to it. Now that it is paused, it won't un-pause. The device is greyed out in the WiFi app but I can see through my Ubiqiti contoller that it is indeed "seen"... the Telus WiFi ...

Rahsten by Neighbour
  • 23052 Views
  • 5 replies
  • 2 kudos

Outsourcing to the Philipines

I have two issues going with Telus and work with two contact persons. However, they don't reply anymore, and they don't call back anymore. Every time I contact support, I am in contact with the Philippines. One would sort something out for me, but sh...

Jetje by Helpful Neighbour
  • 1940 Views
  • 0 replies
  • 0 kudos

Resolved! Purpose of the ONT

What is the purpose of the ONT?Is it simply to convert the fibre to rj45 or does it do other tasks?The reason I ask, is I have read that you can put a switch after the ONT and have one port of the switch go to the T3200 and the other port from the sw...

Bdizzle by Neighbour
  • 10415 Views
  • 7 replies
  • 0 kudos

Speed test

I ran the speed test as our home wifi is slow and our devices keep losing the connection. The speed came up as 12.5 mbps and then the screen asks if I am happy with the results. What is a satisfactory speed? The screen doesnt tell you if this is in t...

Resolved! Email Notification

Am I able to turn off "email notification" within the forum? Every time someone posts on the forum, I receive an email.Thank you!

IPv6 Connectivity on 5Ghz Band

I have a T3200M dual band router. I'm running Windows 10 and I'm using a USB Wireless Adapter with a Realtek 8812BU chipset. I've tried different drivers for the USB adapter but they all have the same symptoms. If I connect on the 2.4Ghz band I have ...

GoodIPv6.jpg NoIPv6.jpg Adapter Status.jpg
Byte-Wyse by Friendly Neighbour
  • 2171 Views
  • 0 replies
  • 0 kudos
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