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Jetje
Helpful Neighbour
since ‎10-04-2019
‎07-04-2020

User Statistics

  • 12 Posts
  • 0 Solutions
  • 0 Kudos given
  • 0 Kudos received

User Activity

The danger of having customer service oversees

07-03-2020
Telus moved all their customer services to Philippines, Romania, Guatemala etc. In a foreign and legit newspaper I read about fraud via What's App. (Those were kids ask for money and parents just send it etc.) In that same article it said that data i...

Telus Rarely offering the 15mpbs

07-03-2020
We have been with Telus for quite some time but have a lot of internet issues. We pay for 15mpbs and that is sufficient, if only we get the promised and paid 15.I do a lot of speed tests throughout the day and probably 20-30% of the time we get our f...

Telus not working abroad

01-14-2020
We have Telus email and we use it (pop) on our cell phone and our laptop with outlook. Everytime we go abroad, and are on hotel wifi, we cannot send emails anymore. We HAVE to login to telus Webmail (which is hell, excuse my language). I tried using ...

Outsourcing to the Philipines

10-04-2019
I have two issues going with Telus and work with two contact persons. However, they don't reply anymore, and they don't call back anymore. Every time I contact support, I am in contact with the Philippines.  One would sort something out for me, but s...
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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