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Jetje
Helpful Neighbour
since ‎10-04-2019
‎07-04-2020

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  • 12 Posts
  • 0 Solutions
  • 0 Kudos given
  • 2 Kudos received

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The danger of having customer service oversees

07-03-2020
Telus moved all their customer services to Philippines, Romania, Guatemala etc. In a foreign and legit newspaper I read about fraud via What's App. (Those were kids ask for money and parents just send it etc.) In that same article it said that data i...

Telus Rarely offering the 15mpbs

07-03-2020
We have been with Telus for quite some time but have a lot of internet issues. We pay for 15mpbs and that is sufficient, if only we get the promised and paid 15.I do a lot of speed tests throughout the day and probably 20-30% of the time we get our f...

Outsourcing to the Philipines

10-04-2019
I have two issues going with Telus and work with two contact persons. However, they don't reply anymore, and they don't call back anymore. Every time I contact support, I am in contact with the Philippines.  One would sort something out for me, but s...
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