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Artiecon
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Joined 9 years ago
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Re: Having problems accessing my rewards page
I don't know what happened to my post, but I'll try again. After I logged into My Telus, I accessed my rewards by the link, them pasted that link you posted. The rewards page showed for a second with the fields not filled in, then I was presented with the Terms and conditions page. The 4 links just above the Terms and conditions (ie Dashboard, Catalogue, etc do nothing, but the 5th link and the FAQ link does work. With the FAQ page open, clicking on the dashboard link brings me back to Terms and Conditions.16KViews0likes0CommentsRe: Having problems accessing my rewards page
Thanks for the response. I have also logged in before, and actually used points before. I also looked that the terms and conditions page, and scrolled to the bottom but the only buttons at the bottom was the "Did you find this helpful?"16KViews0likes2CommentsHaving problems accessing my rewards page
Good morning. After logging into MyTelus Home page, I clicked on "Go to your Rewards Account" link On the resulting page, I clicked on the green "Access your Rewards" button On the resulting page, titled Terms and Conditions, I click on the green "Accept" button and are continually presented with the Terms and conditions page again and again. Can't get by this. Anyone else with this problem?17KViews3likes8CommentsRe: Watching Live TV on TSN
Thanks for the response. I am actually doing this via google chrome web browser on PCs (2 of them in the house, both Windows 10) And, it use to work only a week ago. Might be some sort of update that occurred on my PCs that caused this, but I have no idea how to fix it. Which Telus app is used for viewing live TV?6.3KViews0likes2CommentsWatching Live TV on TSN
I am trying to watch Live TV on TSN, but when I try to login and select "TSN Go", a popup appears to tell me: There has been a technical problem! Please try again and if the problem persists, please contact your television service provider. I discovered that if I click on the Help button in that window, all the provider icons appear, I can click on Telus, and it will ask for my email and password. But when I submit that, a row of increasing dots appear, but nothing else happens. After a time, the window disappears, and the "Login to view Live TV window is left. I know my login and password are good because Optik on the go works Anyone else with this problem and how I might go about getting Telus to fix this?Solved9.1KViews0likes4Comments