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Jay4
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Joined 7 months ago
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Re: Messenger Apps Using Mobile Data Instead Of Wifi
There are no other issues with my WiFi service. All my other devices (Cameras, laptops, streamsticks, etc) operate fine. Most of the apps that have some sort of auto-login or requires internet during startup seems to have this issue. On mobile data, it works fine. I can also say everything was working fine 1-2 weeks ago, until this started happening. The only difference was I received a few text messages from Telus stating "We are improving service reliability in your area by performing overnight maintenance" during the week. I'm not sure if this has affected anything.Re: Messenger Apps Using Mobile Data Instead Of Wifi
We both have Samsung S23's on the latest OS. No VPNs. Apps are up to date. By disabling that feature, all it does is get rid of the pop-up. Other apps such as banking, Google maps, and Telus apps continue to take 10-15 seconds to load. This was never a problem 2 weeks ago. Thanks, JayMessenger Apps Using Mobile Data Instead Of Wifi
Recently my wife and I noticed some apps on our phones (running on our Wifi network) either takes a long time to load/open, or the app will switch to mobile data. When opening messengers (Whatsapp, WeChat, FB Messenger), we always get a Wifi notification saying "[Appname] is using mobile data because the current WiFi network is blocking it or there's a connection problem". Other apps like banking, Google maps, Telus connect, etc, takes about 10 seconds to load into the app. When using normal mobile data, it loads in a second. There isn't anything wrong with our wifi network as our laptops, tvs, and other devices run normally. Our Internet browsers on our phone runs fine. I've done the usual troubleshooting like restarting the router, but it's the same results for the both of us. I can't tell if it's a configuration issue, system issue, or hardware issue. This has been bothering us. Please help! Thanks Jay
