After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Every single day, sometimes multiple times through the day, I have to hard reboot the entire system as the speed gets throttled down... slow enough to cause conference call issues. Their auto-fix method makes no difference. What have others done?
Hello so I've just gotten the new Telus service here in Ontario. I use the Deco X-50 Poe as my router as I have mesh Wifi system. I've put the NHA20 in bridge mode but it doesn't provide a Wan IP to the router. I've tried factory reseting and then tr...
I have 3 homes without Internet on the street who have the same issue. It's flashing green on the modem. Telus said they would come out in a fricken week.How does this happen? Is some tech accidentally disconnecting random connection on street? Is it...
Hello Everyone,I got an phone call recently with an email regarding a "promotion/discount". Was wondering if anyone else had 587-812-8188 with an email from someone named max ([email protected].) Extremely suspicious of this. They had asked Dri...
I'm trying to cancel my service but haven't been called back. This is the third day of trying. Sometimes Telus would rather keep me on hold for hours listening to the same horrible music or offer a call back but I don't get a call back. The online fu...
Please remove this graffiti on your equipment. Ongoing issue so it may help to graphic wrap the boxes. Location: West side Pipeline Road north of Lincoln in Coquitlam, BC Thank you
I am looking at possibly getting the Telus Smart Hub for our cabin. I am wondering if anyone has tried this in an unheated setting. We winterize our cabin for the winter and the heat is turned off. Given that temps here can reach -40 the odd day I wa...
I have Internet 75 with Telus and it is the fastest I can get as fibre is not in my area yet. The speed has always been a bit off and after running speed tests I'm getting 35 download and 10 upload consistently. Which is less than half of the 75. I h...
Hi Community,I recently switched from Shaw to Telus and ran into an issue with my Hikvision NVR setup. Here's my current setup: Connection Layout:Telus Network Access Hub ModemEthernet wall jackNetwork switchEthernet wall jacks in other rooms:Port 1:...
