After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Dear Telus,I'm tired of explaining my situation all over again to your employees over to phone so I'll write it down here. Perhaps someone will read it and understand it fully. We were paying for a slow DSL internet (compared to fiber) over $150 afte...
There had been an outage (allegedly) in our place in Surrey, but my neighbor who worked in Surrey they dont have service interruption, so what is this outage only in my home. After trying trouble shooting the internet still don't work.After many many...
Hi. Need some help. I have a S330 Eufy wired doorbell. First time I set it up, it was a breeze using the older flat dish looking booster. I live in British Columbia, and have wifi 6. I now have the most recent router/hub/booster and a new network nam...
I recently had call control installed on my Telus home landline. Previous to this we had call display as featuring on the landline. Now that call control has been installed on the account, call display is no longer working. Does call display no longe...
I'm running an eero mesh network connected directly to the NH20T network access hub. Spent some time today with a Telus tech discussing bridge mode. My understanding has always been that if you're running a router on your network, the modem should be...
Equipment return to Telus on September 24th, 2024 on Canada Port receipt [Mod edit: removed tracking number]. I received an email today to return the equipment. It was already returned.
We are having issues logging into my father's Telus email account. He's been using the Windows Mail app, but now has to log into a different app because they are discontinuing Mail. Everytime we try and log in via gmail, it requires two factor authen...
Just wanted to give props to Grace, who I worked with on Oct 23rd. She was really kind and helpful and it was a nice experience. Thanks, Grace!
I am not sure whats happening with Telus customer service. Feels like money that we pay completely devalued and nobody cares about the customers. During the issue I was trying to solve was the first time ever I heard "well, if you decide to move to a...
