Internet & Home Phone
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Unsupported modem

Recently, I have just moved to a house from a condo. My internet plan is PureFibre with 1 Gigabit. Telus offers me a Booster wifi 6 which worked perfectly when I was living in the condo. Now, in the house my devices are often having problems with the...

KK8552 by Neighbour
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  • 5 replies
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How to fully disable IPv6 on NH20T

I received my new NH20T and 'Wifi 6 Booster' today. While this is a nice big upgrade from the old Actiontech I had before, there is one issue I'm trying to resolve. I have a PiHole on my network which has worked amazingly up until today. While I do h...

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Caboose by Friendly Neighbour
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  • 4 replies
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How do I connect using Wi-Fi 6E

I have the Telus Boost Wi-Fi 6E access point (the white trash can). My computer supports Wi-Fi 6E, but is connecting to the 5 GHz band. How can I connect using the 6 GHz band?Thanks,Shane.

Shane by Leader
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  • 9 replies
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Wifi service

When i signed up for contract with telus. I signed up for pure fibre plan. But now we moved and in our new area telus cannot provide fibre service and when i am asking them cancel they are charging me 300$ penalty fees. Why should i pay that when its...

Nav1708 by Neighbour
  • 146 Views
  • 1 replies
  • 0 kudos

Frustrated with no internet activated

Received modem 24 hours ago, still unable to access internet. Customer supports connects after an hour then they keep you on hold for an hour. Apparently people who lived in this place before had internet which is on hold so I can not get internet. T...

New build Fibre connection

Hi all, We just started our build and am doing some pre-planning. We have an area in the basement designated for computer/network equipment and this is where I would want the fibre from the street to terminate and the rest of the telus equipment to g...

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