Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

New wifi sucks

I just moved I think my wifi has worked 1/2 the time. The other half of the time I spend waiting for support. I have been with Telus for years and this is the worst experience yet!!

Bebeeagle by Just Moved In
  • 1 replies
  • 0 kudos

Telus Fibre

I have a telus pure fibre modem with the 10 gig port i have connected my modem to that port and a few wifi access points that work well in my house, i had heard that port was for pass threw is that correct and i cant see how to log into that modem to...

vanfibre by Just Moved In
  • 2 replies
  • 0 kudos

wifi booster

is telus wifi booster will increase our internet speed, currently our download speed range about 20 mbps and upload is 1 mbps, if i get telus wifi booster will the download and upload speed increase?

kram by Just Moved In
  • 3 replies
  • 0 kudos

Number not assigned

Can't recieve calls into our number, callers getting message 'Number not assigned'. Started over 24 hours ago. Can't get a hold of support, online chat, or twitter help.

tomdavies by Just Moved In
  • 1 replies
  • 0 kudos

Telus Door to Door

We just had a very rude door to door sales show up at our home about an hour ago in High River. I said I was not interested when I opened the door, told the young man it was a bad time and he kept arguing with me that I didn’t even give him a chance,...

Adding a Router between ONT and Telus Router

Hello,I live in basement and the guy who lives up have 1000mbps telus. He's happy to share internet but doesn't want me to be on his WiFi and I can't add a second router up there as the range doesn't reaches basement and there is no option to wire, s...

jattdit by Neighbour
  • 7 replies
  • 0 kudos

Upgraded but no speed increase

Hello, I just upgraded my internet from 25 to 250 and I ran a speed test before/after the upgrade. It's been over 24 hours since the upgrade and the speed has not increased at all. I already rebooted my modem. Is there anything I can try on my side b...

jlijli by Organizer
  • 6 replies
  • 0 kudos
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