Forum Discussion
Help contacting a human from Telus
I am working in an area that has no cell service so I am unable to take a call back. I'm trying to cancel my internet plan but the virtual assistant just keeps trying to get me to do a call back regardless of what I say. Is there an email I can reach somebody with?
3 Replies
TELUS_SupportOfficial Support Team
Hi eljeffi! We get that you're in an area without cell service. We'll send you a PM and help you through messaging instead of a callback.
Hi, I have yet to receive a PM.
- TELUS_Support
We'll send you one right now, check your Inbox!
