Forum Discussion
eljeffi
2 months agoNeighbour
Help contacting a human from Telus
I am working in an area that has no cell service so I am unable to take a call back. I'm trying to cancel my internet plan but the virtual assistant just keeps trying to get me to do a call back rega...
TELUS_Support
Official Support Team
2 months agoHi eljeffi! We get that you're in an area without cell service. We'll send you a PM and help you through messaging instead of a callback.
eljeffi
2 months agoNeighbour
Hi, I have yet to receive a PM.
- TELUS_Support2 months ago
Official Support Team
We'll send you one right now, check your Inbox!