Doesn't mean it's part of an outage. There are several things that can cause the internet to go down.
You could start with https://www.telus.com/en/support/article/no-internet-connection or https://www.telus.com/en/support/topic/internet/connection-speed/no-internet
Ultimately if the troubleshooting doesn't work, Check the posted outages for Alberta and BC. If not part of an outage, you'll want to contact tech support.
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