I have about 10 months left to my two year term. I called and they said its 15$ for each I have. (WiFi, Optik, And Phone)times the ammount of months left in the term. Did I misunderstand something? Thanks in Advanced.-Murray McAbee
I redeemed a $25 gift certificate on November 14 for a Tim Hortons gift card but did not get the code. Please send to my email.
I had redeemed my points for a gift card, after confirmed, it said will send a email with special instructions how to redeem the code. But I didn’t get any email with the code. And recent activity showed I had redeemed 45 points for $50 gift card. Ho...
I have emailed Report.Damage@telus.com multiple times, called, chatted, repeat, repeat but no action or even reply from the department “responsible”.Telus broke my gate during the installation process and didn’t do anything about it. What am I suppos...
We received a phone call with caller ID "Telus". Male caller with strong accent said he wished to give us a $40 monthly loyalty discount on our phone bill. I ask him if he was a Telus employee, he said yes. I ask him his name and employee number. He ...
5 HOURS on the phone with people located overseas yesterday getting juggled from person to person, NOT ONE OF THEM with the slightest clue about how to help me. Only to be told we will call you tomorrow... NO CALL. We get an alarm system INSTALLED BY...
Every year I go back to the UK to visit family and I set up a vacation suspension via the chat line. ($15 per service per month) Each and every year this does not happen and I have to spend hours on the chat line from the UK to get it sorted. This ye...
I am trying to CHANGE my internet package through my account online. I get through to My Plan, and select MANAGE or CHANGE and the site gets hung up and “fetching” spins forever on my iPad. I have also tried to do same through my computer on Internet...
I have 2 accounts (Home & Mobility) registered under one profile online. I've always logged in & would see both accounts and would just click on which I'd like to view/pay. I'd also get email saying bills were ready for both accounts.My Home account ...
