My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Rewards toward bill

I don't see the option to select to use rewards $50 credit to pay towards bill. Is it discontinued or not in the rewards catalog?

Hder by Just Moved In
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home service contract renewal

Hello,My 2 year service agreement will be expired next month and I am wondering if I will be automatically switched to the monthly regular service and get another 2 year service agreement with a different price? It seems that I can pick up a bundle p...

KGrace by Just Moved In
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Lawn and Driveway Restoration (Winter Edition)

Hey all, it's that time of year when the ground is frozen which means we need to pause our restoration efforts! This winter, TELUS PureFibre isn’t going anywhere, but we are wrapping up any existing construction to our fibre optic network until the g...

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Amyj by Community Manager
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Resolved! Two accounts

Is there not a way to have one account that deals with both my cell phone and my home services? I currently have to use a toss away email to have my home services and my cell phone on one email and would like it to be moved to my cell/main email.

ImJuanka by Just Moved In
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Resolved! Scam call?

I just got a phone from someone saying they are from Telus and have a New Years special and can give 30% off my bill. They called from 403-208-5195. I will suspicious because I had a similar call around a Black Friday deal. I asked where the caller w...

Ladybee by Just Moved In
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Is this a Legit Email Address

Hi Everyone,I received a message today from telusservice@i.telus.com. I wasn't paying attention and clicked on the link it provided. Is this a legitimate domain with Telus? I have seen other variations of this email address such as telusservice@info....

ginlep by Just Moved In
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Billing

Since loosing our house in the BC Wildfires in July called Telus to suspend my bills. Each month was told I will not be charged. Each month I get a partial bill so each month Sept,Oct,Nov, and now Dec 22 will call again and ask the same questions and...

Fred21 by Just Moved In
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Scam

Called from 888-811-2323 which I assumed is still a legitimate Telus number. Person telling me if saving 40 % on my bill. I am a Telus employee and I asked for his employee number he gave 7575.not a valid number. When I questioned him he got angry. S...

Mike_C by Just Moved In
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Installation

Good day. I am getting my internet and TV installed on the 27 Dec and I remember last time, four years ago, Telus had a hard time finding my home cable. After many delays, I decided to go to Shaw. I have now decided to give Telus another try but I am...

Baffling service?

After spending days trying to reach Telus on the phone, my wife finally got through to an agent and spent half an hour arranging for our Internet and home-phone services to be transferred to our upcoming new address.Today, Telus sent us a slick-looki...

Ander5151 by Just Moved In
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