My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Is Telus Customer Support That Bad?

Today I went to upgrade my 1Gig Fibre plan to 3Gig. I have all my own equipment, router, ONT etc. I tell the lady I don't need to rent equipment or have a tech sent out as I always do my own internet install. For god sake the worker on the phone is f...

TMTFish by Neighbour
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Upgrading my service

I'm trying to upgrade my services bundling Internet and TV and the online system sends me to Telus Assist rather than to Checkout. I've spent over an hour waiting for a live assistant and then they aren't prepared to give me the online deal.

GlennGo by Neighbour
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