Forum discussion about TELUS Mobility & Home Services plans and accounts.
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My Home Account

Forum discussion about TELUS Home Services plans and accounts.

787 Posts

Latest topics in Account

TELUS Rewards page not loading

When I try to access the rewards page from a browser this is all I get:URL:[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...

xray_0-1705985236843.png Screenshot_20240122-210431_My_TELUS.png
xray by Hero
  • 44 replies
  • 1 kudos

From Telus to Koodo

So Koodo asked me tones of times to switch from Telus to Koodo. I told them I cant. Anyhow If I transfer from Telus to Koodo my phone and plan Id be breaking contract. Also Koodo refused to give me discounts for my Disability. Telus already has since...

HOTROD2024 by Friendly Neighbour
  • 0 replies
  • 0 kudos


What is "bring it back final payment"? My bill had $390.00 added to it for this payment. Huge unexpected bill!!!

Cory1 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Telus Telemarketing phone calls

Telus insists on calling my phone number to try to get me to sign up for their mobile phone offers. I am not interested. I have blocked their phone number but the first ring still gets through. Their chat bot suggests registering for the do not call ...

swamiodo by Just Moved In
  • 3 replies
  • 0 kudos

Telus webpage will not load

Logged into My Telus, the "Home Phone" webpage will not finish loading: in both Mozilla Firefox and Google Chrome.

Bruce6 by Friendly Neighbour
  • 5 replies
  • 0 kudos

Sketchy door to door service check

Tonight around 7:20pm, two men wearing Telus jackets and carrying a tablet came to my door in Calgary, AB, claiming to be Telus agents checking in on existing customers. They started to ask about my services, seemingly confirming which ones I had but...

JessicaP by Just Moved In
  • 4 replies
  • 0 kudos

Why should I stay as a Telus customer?

I have been a Telus mobility customer on my current cell phone account since 2003, and on a previous account back to 1996. I have been a lifelong Telus account holder for TV and internet.My current cell phone has a 1GB of data. When it goes over Telu...

Hughman by Just Moved In
  • 1 replies
  • 0 kudos
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