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Forum discussion about TELUS Mobility & Home Services plans and accounts.
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My Home Account

Forum discussion about TELUS Home Services plans and accounts.

792 Posts

Latest topics in Account

Unhappy Customer

I am so upset, I took a cold call from a Telus rep who was going to save me some money on my existing accounts, instead he installed two new phone lines on top of my current ones and a bunch of home security garbage that was actually not free at all!...

FJP by Just Moved In
  • 19 Views
  • 0 replies
  • 0 kudos

Top-up via bill payment?

For some reason my automatic top-up for Prepaid Talk & Text 15 didn't go through five days ago due to a "credit card error". I had updated my prepaid authorization data to a new card number on February 6, and the payment went through all right on Feb...

Telus webpage will not load

Logged into My Telus, the "Home Phone" webpage will not finish loading: https://www.telus.com/my-telus/home-phoneTrying in both Mozilla Firefox and Google Chrome.

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Bruce6 by Friendly Neighbour
  • 515 Views
  • 10 replies
  • 0 kudos

TELUS Rewards page not loading

When I try to access the rewards page from a browser this is all I get:URL: https://www.telus.com/my-rewards/dashboard/eban/[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...

xray_0-1705985236843.png Screenshot_20240122-210431_My_TELUS.png
xray by Hero
  • 5984 Views
  • 55 replies
  • 1 kudos

Resolved! Cannot sign in to telus mail on google

Hello, I am having issues with signing into my telus mail in google. I am using the same log in information as i am when logging into My TELUS however google mail does not seem to like my password (which i use to log in to My Telus). It keeps saying ...

mjrusk by Just Moved In
  • 80 Views
  • 1 replies
  • 0 kudos

Sketchy door to door service check

Tonight around 7:20pm, two men wearing Telus jackets and carrying a tablet came to my door in Calgary, AB, claiming to be Telus agents checking in on existing customers. They started to ask about my services, seemingly confirming which ones I had but...

JessicaP by Just Moved In
  • 464 Views
  • 6 replies
  • 1 kudos
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