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Nomnom
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Joined 2 years ago
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Understanding bill
To avoid suprise, everyone must ask read and learn their bill to avoid confusion. Your billing cycle is important to know. Always remember we are billed one month in advance. Everytime you made changes in between the billing cycle period, those changes will reflect on the following bill. The summary of prorated charges or credit will also be shown on that bill including the date where changes made.Changing your plan or features may result in prorated charges or credits if the change is effective in the middle of your bill cycle. To avoid prorated charges, schedule plan or feature changes to start on the first day of your next billing cycle1.2KViews0likes0Comments- 2.7KViews0likes0Comments
Great call experience
Mehrshad from internet loyalty dept is the best agent to talk to. He definetly must a have raise in his salary. I can sense that he knows his job so well and tools to use to help me as quick as possible. Talks very calm and understands my situation. He went way beyond my expectations. To be honest it is his life tips on being a dad is what i was astonished. It really helps alot if the person you are talking to is being compassionate at giving life advices to customer like me resolves issues. I wish we have more mehrshad in the futureSolved2.5KViews2likes2Comments