Disclaimer, although I work for TELUS, I do not specialize in the Smart Home Security department. I'll still do my best though to answer what I can. You are also more than welcome to call TELUS SmartHome Technical Support at: 1-855-255-8828
The off...
Hi Ray,
Since all 5 TELUS Mobility cell phones are encountering the same issues, that rules out most device specific issues.
I have reviewed the TELUS Outages Map and found no issues in Parkland County. I would still suggest that you contact TEL...
Hi Ricksa,
The "TELUS Flex Data Plan for Tablets" appears to be a grandfathered plan. There were 2 different releases of this plan. The details below are only accurate if your Flex Data Plan was added after April 02, 2014.
Please Note: Your dev...
Hi Tamm,
I am sorry to hear you lost your watch, that has happened to me before too.
In regards to the $400, this is not a cancelation fee. Its the remaining TELUS Easy Payment balance of your device.
When getting a new phone, watch, or another d...
Hi @polecat , Thanks for sharing I will report this.
How To Report Fraud/Scams/Phishing Attacks
If anyone notices fraudulent/scam/phishing websites, emails, text messages, in any form, please Click Here to report them. TELUS takes this very serious...
Hey there! My name is Brandon, and I am a TELUS Employee, TELUS Customer, and Neighborhood Volunteer in my spare time. I have a passion for helping others, technology, and learning new things...some might say I'm a nerd :)
