My experience with Telus has been horrible. The services provided are great, but I am frustrated with what has happened to me. I am currently burdened with a $1600 balance owed to General Credit Services through no fault of my own. My experiences and...
I cancelled my internet service as Telus refused to give me the price that I was paying previously and refused to match Shaw. My account shows cancelled online. I also received an email, directing me to go to this website: Return shipping waybill | T...
I know that it has been the norm for many years for companies to reward new customers with the best deals while making their existing customers beg for any type of appreciation of their continued business however, for all of the talk that Telus speak...
I'm unable to participate in the magic calendar since yesterday (2024-12-20). It gives me an error message saying there was an issue processing my redemption. I tried on mobile about 2-3 different ways, and on 2 computers, nothing. Issue is still the...
I have tried to report graffiti on a Telus box and the website makes it impossible to do so easily. Needs work on site to make it simple. I hope someone in Telus land reads this and acts on it. At the corner of Dewar and Los Lake Road in Nanaimo (pos...
Hello, has anyone had issues with getting a Home Security system and returning it; only to have a collections agency contact you. This has been going on for 2 years. I am getting NO HELP from Telus. I have been a client for 30 years with mobility pla...
We ordered Telus on Oct 10th It was to be installed on the 15th…. Waited, waited but No show.When I called they said nope we didn’t have an order, But we have an email from you… blah blah they will be there the 18thWe got it installed (nice fellow) o...
My 2-year service agreement is up for renewal in about a month and half and I noticed that one of the discounts on my November bill was removed without notice. I called in and spent over two hours and finally got a one-time credit back. However, the ...
3 months ago I renewed my Telus business phones on to a new plan and switched my Telus Home plan to business. They were to cancel all of my home services but did but did not and continue to bill me in any case. I have spent and wasted well over 10 ho...
Hello, As some other prospects mentioned, I have an issue with registering to My Telus Web (though I am already a client) and I will post my issue here since the support page is not helpful. After clicking on Register to My Telus and entering my emai...
