My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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REWARDS

Why are the REWARDS not showing up. for the past week or so I haven't been able to access to claim some rewards.

DART by Just Moved In
  • 507 Views
  • 5 replies
  • 1 kudos

Telus rewards page now showing any rewards

When I click the "View rewards" page, it takes me to a new page, but it shows me none of the available rewards. All I see is a wall of text that talks about how telus acknowledges territories and treaty areas.

Recent email from Telus

Has anyone received an email from Telus showing they have a zero balance on their account? I knew I had a balance and when I logged in, yes I had a balance.As far as I can tell, this is a legitimate email from Telus billing - the same address I get m...

Elle65 by Just Moved In
  • 307 Views
  • 2 replies
  • 1 kudos

Rewards

Is the rewards page down? I haven't been able to view the catalog...

Eric06 by Just Moved In
  • 534 Views
  • 7 replies
  • 2 kudos

TELUS Rewards page not loading

When I try to access the rewards page from a browser this is all I get:URL: https://www.telus.com/my-rewards/dashboard/eban/[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...

xray_0-1705985236843.png Screenshot_20240122-210431_My_TELUS.png
xray by Hero
  • 3197 Views
  • 41 replies
  • 1 kudos

Log in problems

I have been a Telus home customer forever. A couple of years ago I decided to sign up to Public Mobile for my cell phone service. Then last year Telus brought in their identity sign in. Now seems I have one identity number and can no longer get into ...

Sign ins with Telus & Public Mobile

I have been a Telus home customer forever. A couple of years ago I decided to sign up to Public Mobile for my cell phone service. Then last year Telus brought in their identity sign in. Now seems I have one identity number and can no longer get into ...

Pre-authorized payment

I have pre-authorized payments set up on my account but I'd like to pay my bill early to get it out of the way. Can I do this or will it still take out the charge on the regular day so I'd end up paying double?

JR2 by Just Moved In
  • 334 Views
  • 3 replies
  • 0 kudos