Telus Rewards is a Joke. Tried to redeem today. Guess what ! They changed my address, Billing me they got my address correct and when I have 100 rewards they changed my home address. We have no cell phone with telus so cannot leave a text. Apparently...
Shouldn’t I expect an accurate invoice after ~three months of subscribing to TelusTV? Shouldn’t I expect an actual invoice? I know it comes as a real surprise to Toronotonians, but many people do not live in the Eastern time zone. If Telus is availab...
I’d like to start by saying I have been a paying Telus customer for over 10 years.On December 28 2023 I agreed to a certain monthly package and price of 68$ which was offered to me by Telus employee. I noticed recently, that not only just a month lat...
Really hope someone is able to help me i really don't think this a TELUS question but more of a Apple question just wanted to try i had apple watch series 8 i was no longer using so i wanted to give to a friend now i haven't used it in a few months b...
For the love of God can you please hire some more customer service representatives? We shouldn't have to wait over 40 minutes to get someone on the phone.
Telus suspended my home services due to an unpaid bill (my fault but I was sick) and then when I went to get everything up and running again it was a nightmare. But the worst was that 2 weeks after I paid off my bill. I was sent to collections. Now f...
I forgot that I used my email address for my mom's pay and talk service. I just signed up for Telus Home Security and used my email which is linked to my mother's account. How can I unlink a service from an account?
I am trying here as very other option gets no action. On Dec 5th a GFL garbage truck broke one of the overhead cables to my house in December. I was told by the city it was a Telus fibre optic cable. Luckily it did not affect my service but the line ...
I only have one account with Telus for home internet and the email notifications work just fine to send the receipt after I've paid, however the Bill Notification that is promised with paperless billing is not working. I've called multiple times and ...
I have been using Telus for several years. I managed both my account and my mothers "linked"account. After my moms death, someone at Telus changed my profile name from Scott to Marilynn. I've been trying to sort this out with the Telus agents however...
