My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

I want to disable Text-to-Landline

These are incredibly annoying, and I'm tired of people just assuming it's a cell. And the irony is that Telus is trying so hard to keep landline services active, yet this service creates absolutely NO incentive to keep the line (basically it's tellin...

Viridel by Friendly Neighbour
  • 8535 Views
  • 7 replies
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Resolved! e.Bill says Browser Unsupported (Firefox 29.0)

When I try to access my e.Bill, I get this message. I'm using Firefox 29.0 which is new this week. Is it possible the Telus web page needs updating? PS: This used to work with previous versions of Firefox. And it still works with Internet Explorer.

Bill42 by Neighbour
  • 19430 Views
  • 14 replies
  • 0 kudos

pre- authorized payment

Hi, Days ago, I set my pre-authorized payment and wanted to pay my April 7th bill. I saw the pre-authorized option has showed "debit", so I think my setting is successful. However, today I checked my online acount, it shows "Remaining balance due Apr...

ilu0916 by Just Moved In
  • 3902 Views
  • 2 replies
  • 0 kudos

TALK TO A LIVE PERSON

IF YOU WANT MY BUSINESS...POSSIBLY....I NEED TO TALK TO SOMEONE I HAD SHAW ON THE PHONE IN A SECOND... I HAVE BEEN TRYING TO TALK TO SOMEONE AT TELUS....LIVE OR ON THE INTERNET FOR 1/2 HOUR NOW.. NOT IMPRESSED....MY TIME IS VALUABLE TOO I WAN TO KNO...

the contract

i was informed that i have one year contract with telus. i would like to sign up with telus for three years and recieve any discounts that may be available, please. could someone help me sign-up or am i not acceptable.

mbowser by Just Moved In
  • 2562 Views
  • 1 replies
  • 0 kudos

Promos just for new customers?

I thought I read on one of the Telus pages that if you were an existing customer and signed up for a new 3 year contract you qualified for one of the promo items? I was also told this during a chat session about something else. Phoned today was all h...

pattymac by Just Moved In
  • 4161 Views
  • 1 replies
  • 1 kudos

Call Display

Hello,Before I moved, I had the feature that any phone call I got through my land line would have the call display come accross my tv screen. I think knew wether or not it was worth getting off the couch to answer. When I set up telus for my new tv t...

timjroy by Just Moved In
  • 3096 Views
  • 1 replies
  • 0 kudos