So on the My Telus portal, our monthly internet data usage number reset to 0 a few days ago and started accumulating separately, so instead of being closer to 200 gb used, it's closer to 20. However the daily data usage is still showing every day of ...
Lately when I try to access my account via Chrome, once I log in I am getting hung on this URL: https://telusidentity.telus.com/as/LYaBY/resume/as/authorization.ping?service_type=telus I just get a blank screen an no page. Everything is fine on Edge ...
Can't seem to access the Telus speed test. Can find the page, but no "go" button appears.
How/where do I find out about getting subsidized internet for my low-income elderly mother?
I have a router, is written on it: TELUS router. I have a new Samsung smarttv, and I have a computer running Win 10 newest version. Furthermore, I use iPadPro and iPhoneX. I have 2 problems, caused probably by the same settingsproblem. 1. If I want c...
I just received an email from Telus saying their service is better than Shaw/Freedom. Maybe in some areas it is. But in my neighbourhood we only get the very worst internet option Telus offers. We were told by Telus 6 years ago when we moved here tha...
How do i set up my voicemail
I'm so frustrated that Telus is discontinuing paper billing for customers with Telus internet service. There have been a few times we were without a functioning computer, as we are right now, and numerous times when we were having problems with the i...
tried logging into my telus webmail today but doing so causes a "this page does not exist" error page to show up. have tried on multiple devices. it was fine yesterday. other family members with webmail accounts are unaffected, but once i attempt to ...
Why doesnt telus offer plans for old citizens that might have problems managing their finances. Racking debt and interest on late payments should not be the modus of operation for a telecom company. There should be guards in place to ensure that some...
