My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Resolved! Google the gate keeper sucks

Email goes through google. Google forces me to grab another device I may not have travelling with me. Cannot get my email. SAD FACE Apparently if you try logging in too many times in a 2 hour window, Google shuts you down and you have to try “later”....

Potential scam

Received a call from 587-426-4441 claiming to be telus. They offered me a really good deal on a new plan along with a new phone. The person did not speak English too well, is the number mentioned earlier a trusted telus number?

iphone

My friend bought an iphone about 3 years ago. He had an injury in construction and could not see for a year and was in hospital for a bit. Someone borrowed his phone and put on ALL the tabs for subscriptions. The bill was an extra$400 plus a month an...

CRO by Neighbour
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  • 1 replies
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billing disputes

HI,ARE there any easy options for handling billing disputes? it seems almost impossible to talk to a human being these days! Thanks

Telus Support

So I post in a the forum I havent got any support. They respond by saying send them a private message. I sent a message and their response was "Unfortunately, not something we could answer. If you have any questions, send us a private message and wel...

Brian12 by Friendly Neighbour
  • 333 Views
  • 1 replies
  • 1 kudos

Confirming your cancellation request has incorrect date

I requested to cancel my Telus Internet and TV by calling in today and asked for it to be cancelled after my agreement ends plus a few days buffer (Sept 15) so I can get services installed from Novus. The cancellation email says services will be canc...

bb147 by Neighbour
  • 765 Views
  • 5 replies
  • 0 kudos

Telus Rewards Home Depot Gift Card Problem

I converted 350 Telus Rewards to 3 Home Depot $100 gift cards and 1 $50 card.. I made a $40 purchase with one card and the next time I tried to use it the balance was $0. The other 2 unused $100 gift cards also have a zero balance according to Home D...