My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Resolved! Account Cancelled but, still getting e-bills

Took over 5 months to get Telus to STOP billing me for a Cancelled account!!! And just when I thought I would NEVER have to talk to another Telus support person, ever again.....I receive yet another e-bill in my inbox!!!!!!!At least now, when I sign ...

jsproat by Just Moved In
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Resolved! Account cancellation

Hi. I wanted to ask, I am account is due for cancellation on April 8. Does that mean I have until the 8th 11:59 it it will be cancelled on the morning. Furthermore, if it gets cancelled, can I still pay the funds, start over & ask for my old number b...

Miyona77 by Just Moved In
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Resolved! My Telus login issues

Anybody having issues logging into the My Telus iOS app? Seems it logged me out automatically and now can’t log back in. I am logged into Telus TV+ without issues, same username and password. Well, it’s been 3 months since I had a Telus issue which i...

Resolved! Billing Cycle start/end.

For my internet usage this month, I went over into the first block of overage data. I'm close to hitting the first extra 50g block and don't want to hit the $20 second one. Now, looking at my data page it says billing cycle Feb 23 to March 22 but it ...

Pokitaru by Neighbour
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Payment Issues on App and mobile browser

Every time I try to make a payment through the Telus App it redirects to their website and then cannot make a payment from there because I can't scroll to the 'pay now' button to click on it. Does Telus, with their millions of dollars and brags of th...

SS22 by Just Moved In
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Telus rewards poor user experience

I tried to redeem rewards. There's no menu option for rewards, I have to search for it in the MyTelus section. It's not even in the sub menu for MyTelus. I redeemed for a $50 starbucks gift card. the email arrived instantly and the link didn't work. ...

Why ... Google Workspace Calendar Logon process?

Recently my Telus logon process has changed. Historically I'd log into my Telus (gmail) account and it would automatically open and log into my calendar. Instead of my Calendar page I get a redirect to:

Rick81 by Coach
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