My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Rewards

Is the rewards page down? I haven't been able to view the catalog...

Eric06 by Just Moved In
  • 988 Views
  • 7 replies
  • 2 kudos

TELUS Rewards page not loading

When I try to access the rewards page from a browser this is all I get:URL: https://www.telus.com/my-rewards/dashboard/eban/[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...

xray_0-1705985236843.png Screenshot_20240122-210431_My_TELUS.png
xray by Hero
  • 13436 Views
  • 114 replies
  • 2 kudos

Log in problems

I have been a Telus home customer forever. A couple of years ago I decided to sign up to Public Mobile for my cell phone service. Then last year Telus brought in their identity sign in. Now seems I have one identity number and can no longer get into ...

Sign ins with Telus & Public Mobile

I have been a Telus home customer forever. A couple of years ago I decided to sign up to Public Mobile for my cell phone service. Then last year Telus brought in their identity sign in. Now seems I have one identity number and can no longer get into ...

Pre-authorized payment

I have pre-authorized payments set up on my account but I'd like to pay my bill early to get it out of the way. Can I do this or will it still take out the charge on the regular day so I'd end up paying double?

JR2 by Just Moved In
  • 624 Views
  • 3 replies
  • 0 kudos

No internet service

We do not have internet service for a week now. We have been reaching out to the technical support but they keep on rescheduling the repair.

Kenji22 by Just Moved In
  • 444 Views
  • 2 replies
  • 0 kudos

Account login

Has anyone experienced login difficulties with account login.Using the existing MyTelus i Verify Human (telusidentity.telus.com needs to review the security of your connection before proceeding.) serval times then kicking you back to login again.Then...

_Dave by Just Moved In
  • 653 Views
  • 3 replies
  • 0 kudos