My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Bill Payment Not Received

Getting frustrated more & more with TELUS. Paid my Home Services Security bill online. After hitting the submit button, I got some kind of message, where I usually get a confirmation number, saying that sorry, we couldn't process your payment but don...

Getting message saying "unauthorized to view this page"

For the last several days I've been getting this message "****** is unauthorized to view this. Please report the issue if you feel you reached this page in error. Sign in as a different user." I emailed support and have been waiting for ans...

kasage00 by Neighbour
  • 8 replies
  • 0 kudos

Late Payment Charge?

For the first time in over 30 years, I was charged a late payment fee of $2.81.The explanation is that Telus requires more time to process the payment.if this was true, Telus should change the due date.Not penalize me.It’s not my fault that Telus can...

PeterC2 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! telus email

never moved to gmail, now gmail does not recognize my email.what do i do?want the telus emauil address without the telus bit i assumethanks

Anon125 by Advocate
  • 10 replies
  • 0 kudos

Why I lost my charge?

Last November(3 months ago), I got a Home internet.And also I added the option of picTV for getting credit.After that, my account has 150 points so the salesperson showed me that my credit was -$150.But now, my contract doesn’t have any discount even...

yamada by Just Moved In
  • 1 replies
  • 0 kudos

1 (888) 811-2323

Is +1 (888) 811-2323 a valid number from Telus? Is anyone else out there getting plagued with these calls? As far as I know my account is in good standing and not sure why they would reach out with offers/discounts when I have access by other means. ...

Kenmont by Just Moved In
  • 4 replies
  • 2 kudos

Termination Liability Charges

I want to express my opinion about Telus charging us over $800 for termination of our home business phone and internet, after being a good and loyal customer for 40 years or so. The only charge on this bill is for Termination Liability, 2 charges equ...

NO Email

Hi Team, I do not receive any email whenever I apply for a job on tellus portal. Is this a scam? Regards, Prince Srivastava