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Forum discussion about TELUS Home Services plans and accounts.
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telus rewards

telus rewards havent worked in a long time... on my phone app or on pc. hwne i go to redeem it says that my account is being updated due to recent chnages on my account or somthing?

Billing Change - No Explanation

My July 2024 bill has gone up slightly over the June 2024 bill. It looks like something has changed with respect to my home phone? It's not a huge amount BUT a simple explanation would be appreciated. Thanks!

Rick81 by Coach
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Agreeement

I was using Shaw as a provider and had 2 months left on my 2 year contract. I had a Telus salesman knock on my door selling Telus services for internet and TV. He went through what he could proved to match or exceed my Shaw services. He said he would...

JeffG6363 by Friendly Neighbour
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Resolved! Perk benefits

Hi everyone.i would like to know if someone had use the perk benefits from telus that your company provide for each of their employees. I am curious to know if it is worthy.

Telus charging tax on credits?

Has anyone else noticed that when Telus gives you a "one time credit" they charge you tax on the credited amount? So that when a Telus agent promises you a $100 credit their billing department charges you $6.20 PST and $4.50 GST on that and you only ...

Telephone calls from purported Telus staff

I just received a call from someone purporting to be a Telus employee stating they were calling about my overdue account. They were questioning when I last paid my Home services bill and how it was paid. I knew my account was up to date and asked why...

You call this a rewards program?

With the Telus points, I am looking to know what the rationale is behind how my bill is $116.00 a month, I earn 2.21 points each month and yet to redeem, 1 point=$1.00 . Does that even make sense to you? To break it down for you ; to get enough point...

JTGee by Neighbour
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Telus Reward

I redeemed my TELUS reward on July 3rd but as soon as I got the code to use the account it said code is invalid .I contacted Cafeyn .they said that code expired on June 30. how this is possible ? I called TELUS and chatted with agents and they suppos...